El Cerrito Honda

I worked with Medhi and Marlon. They were amazing and patient. I walked out with what I wanted. patient. I walked out with what I wanted. More

Working with David, Rick, and Anna was wonderful. I am so grateful for their impeccable service, follow-through, patience, kindness, and attention to detail. They made my experience easy and seamless. If I grateful for their impeccable service, follow-through, patience, kindness, and attention to detail. They made my experience easy and seamless. If I could, I would give them 10 stars! Thank you Honda of El Cerrito! More

dealership. They replaced a harness under my car and my dealership. They replaced a harness under my car and my car has never been right since. My miles per gallon is not right the mileage is not right the dealership. They replaced a harness under my car and my car has never been right since. My miles per gallon is not right the mileage is not right the temperature gauge for outside is not right and the stereo goes dead intermittently. I've taken the car back three times and they still can't fix it. I never had this problem before they replace that harness. Mel one of the service advisors told me that the temperature gauge will fluctuate but it never did before he also told me it's an additive in the gas which it never did before. Then Guillermo was giving me a speech on how to drive and accelerate. I've been driving longer than he has so I think I know how to accelerate in my car. Then Freddy the service advisor said he would take care of it. They couldn't find the problem but but asked me to allow the technician to take the car home and check it out which I thought was strange but I agreed. I didn't realize that the tech lived all the way in Vacaville. Used my fast track to go across the bridge, use a half a tank of gas which is very expensive, and got a flat tire. I've never had a flat tire in my entire life of 64 years. The tire was replaced by the dealership but not the bridge toll or the gas that was used. My car still isn't back to where it was before they replaced the harness. Everyone at the dealership wants to ignore me when I tell them none of these problems would occur before they did this work. More

Sylvia, your sales representative, is extremely professional, polite, helpful and friendly employee. She’s very patient, and explains thing related to your purchase, in a very simple and yet clear professional, polite, helpful and friendly employee. She’s very patient, and explains thing related to your purchase, in a very simple and yet clear matter, which makes you, the customer, feel at easy when dealing with her. El Cerrito honda dealership is very, very fortunate to have an employee of that caliber. More

My consultant, Sylvia Garcia came out and greeted me at my car. She had current knowledge of the cars I was interested in and took me on a friendly and fun test drive. Excellent customer service all the wa my car. She had current knowledge of the cars I was interested in and took me on a friendly and fun test drive. Excellent customer service all the way!! More

My husband and I recently purchased a Honda Civic at this dealership. It was for our daughter and we were out of state at the time. Silvia Garcia and Assad Arshad worked very hard to make this possible. Th dealership. It was for our daughter and we were out of state at the time. Silvia Garcia and Assad Arshad worked very hard to make this possible. They were very responsive and easy to communicate with. They were kind and considerate to our daughter. They helped us with financing and making it possible to complete the paperwork from our home with a notary. Everything was done in a very efficient and timely manner. I can’t say enough positive things about our dealings with them! I would highly recommend this dealership and Silvia and Assad!! More

Andrew Gomez was spectacular in showing me used cars. He was patient and thorough. Plus, he gave me all the information I wanted, and I always have a lot of questions. I recommend working with him. Howev was patient and thorough. Plus, he gave me all the information I wanted, and I always have a lot of questions. I recommend working with him. However, before I came in, I waited on the phone for over 18 minutes, and no one ever answered the Sales line at about 4:15–4:30 pm on a Sunday. I knew they were open, so I just came in instead. Very odd. More

This dealership is one of the best one I came to purchase my vehicle and salesman was so polite and help me with my vehicle my vehicle and salesman was so polite and help me with my vehicle More

Told to call Wayne the service manager still no reply. Car hasn't been touched! Car hasn't been touched! More

We worked with Silvia and she is an Amazing person and knowledgeable sales person, we would definitely work with her again. knowledgeable sales person, we would definitely work with her again. More