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El Dorado Chevrolet
McKinney, TX
2,703 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,703 reviews
August 17, 2023
I find that every time I come in there I get treated straight away and with respect and always with a smile Great place always recommend it . straight away and with respect and always with a smile Great place always recommend it . More
by Campbell
Verified Customer
August 17, 2023
This dealership offered great service and excellent communication. Pleasure to deal with.. we will be back communication. Pleasure to deal with.. we will be back More
by BdbChevy
August 16, 2023
Jonathon was very helpful after the truck I went for was no longer available. There has been an issue with the passive unlock but ty arranged for me to get in and have it fixed without my having to leave th no longer available. There has been an issue with the passive unlock but ty arranged for me to get in and have it fixed without my having to leave the truck More
by CADAUTO
Employees Worked With
Jonathon Clayton
August 15, 2023
Repairs were completed ahead of the promised time. Lucas kept me informed daily. Highly recommend to anyone needing repairs on their Chevy. Ask for Lucas! Lucas kept me informed daily. Highly recommend to anyone needing repairs on their Chevy. Ask for Lucas! More
by Nonie
Employees Worked With
Lucas in service Dept
August 14, 2023
Vehicle would not start and after hours and using other vehicles I got it started so I could get it to the service department. Lucas took great care of me, explained that one of my batteries had shorted in vehicles I got it started so I could get it to the service department. Lucas took great care of me, explained that one of my batteries had shorted internally and the other was weak. Replaced both batteries and got me on my way. More
by gnichols680
Employees Worked With
Lucas Aston
August 14, 2023
I recently had an interaction with this dealership that I wanted to share. As a professional in the music industry and a part of several award-winning marketing labels, I understand the value of clear commun wanted to share. As a professional in the music industry and a part of several award-winning marketing labels, I understand the value of clear communication and exceptional customer service. I was genuinely excited about purchasing a vehicle from this dealership, as the website promoted the option to schedule a test drive. However, my experience took an unexpected turn when I scheduled a test drive and was later informed via phone call that a test drive was only possible after purchasing the vehicle. This misalignment between the website's promotion and the actual policy was quite disappointing. Given my background in marketing, I'd like to offer a suggestion that could potentially enhance the customer experience for others who visit the website. It might be beneficial to consider adding a clear disclaimer, such as "This is not for a test drive," to the "schedule a test drive" section of your website. This small addition could prevent any confusion and ensure that customers are well-informed before making their appointments. I believe that transparent and accurate representation of services is crucial in building trust and providing an exceptional experience for your customers. Making these adjustments can help prospective buyers make informed decisions and set the right expectations. I want to emphasize that my intention in sharing this feedback is to contribute positively to the reputation and success of this dealership. I genuinely value the importance of providing valuable insights that can lead to improvements in customer satisfaction and loyalty. I look forward to seeing how this dealership continues to excel in the future. Thank You More
by keongibson
Employees Worked With
Management or Johan
August 14, 2023
First time customer at El Dorado Chevrolet. . it's the way car buying should be. Our Sales Rep, Madi was top notch..very pleasant experience overall. . it's the way car buying should be. Our Sales Rep, Madi was top notch..very pleasant experience overall. More
by SOUTHERNSLP
Employees Worked With
August 14, 2023
They are very busy but were able to get my car problem identified and fixed in 5 business days as promised identified and fixed in 5 business days as promised More
by mackgon
