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El Dorado Chevrolet
McKinney, TX
2,699 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,699 reviews
July 27, 2023
Great deals, amazing customer service, great detail explanations gave me several options for my first car and overall really good helping me fond something on my budget explanations gave me several options for my first car and overall really good helping me fond something on my budget More
by STEVENBARCENAS1108
Verified Customer
July 27, 2023
My 2021 Silverado that I bought from El Dorado Motors was totaled while sitting in my driveway. In a pinch I contacted El Dorado. Greg James called me in less than an hour and was very sympathetic of my situ totaled while sitting in my driveway. In a pinch I contacted El Dorado. Greg James called me in less than an hour and was very sympathetic of my situation. We discussed what I was looking for and my situation and he assured me he would take care of me and had the perfect truck in mind. A couple of days later I went to see it and he was right, he found the perfect truck. Greg went out of his way to take care of me and to top it off Brian Mace was my finance person. I bought my 2021 from Brian Mace, who also went out of his way to see that I was in good shape. It was great to work with familiar people and to experience the level of customer service I received from Greg and Brian. I will be an El Dorado Motors customer for life! Thanks again Greg, Brian, and Jas!! More
by AARON.GILLESPIE
July 27, 2023
Great customer service and results. The truck was fixed in a timely manner and even had a fresh wash. The truck was fixed in a timely manner and even had a fresh wash. More
by NICLISSA
July 26, 2023
Totally UNSAT and a waste of my time. Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get a call a little more than an hour later saying they needed the truck overnight or maybe 2 nights. All with an appointment. Add in that when I purchased that truck late last year, there was a mixup w the loan and Eldorado Chevy help/kept $16000 for just over 3 months without saying ANYTHING. When I found out thru the bank they cut a check in about a week. But how long would they have held onto my $16000 had nothing been said? IMHO that’s shady and criminal. I will NEVER buy from or have Eldorado Chevy do anything for me again. I will switch brands before I deal with them again. More
by KEWLPILOT66
July 26, 2023
Staff is very kind and friendly! Service was fast. The facility is nice to wait in as well! Thank you! Service was fast. The facility is nice to wait in as well! Thank you! More
by grmendias08
July 26, 2023
Muy amable y eficaz para atender Al cliente mesieto muy satisfecho con Darwin muy amable muy satisfecho con Darwin muy amable More
by Oscar Urrutia
July 25, 2023
Service Dept. was absolutely fantastic! Michael was fast, accurate and funny! Will always work with him and definitely refer him to others! was absolutely fantastic! Michael was fast, accurate and funny! Will always work with him and definitely refer him to others! More
by mroth41
Employees Worked With
Michael McDonald
July 25, 2023
I couldn’t get anyone to return my calls after several voicemails were left over the course of the week that my vehicle was there. voicemails were left over the course of the week that my vehicle was there. More
by Chevyguy01
