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El Dorado Chevrolet
McKinney, TX
2,923 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,923 reviews
May 15, 2025
Lucas, Pete and Robert always take great care of me and my vehicle every time I need service. my vehicle every time I need service. More
by TATE2
Verified Customer
May 15, 2025
Worse customer service Other places I am treated like a king No one welcome you for your appointment Long time to fix the car Long time to checkout They never realize they sold you maintenance plan king No one welcome you for your appointment Long time to fix the car Long time to checkout They never realize they sold you maintenance plan More
by Silverado
Employees Worked With
Prefer not to say
May 14, 2025
Enrique Sandoval is the best salesman. He has been helping us for the past 10 years. He has been helping us for the past 10 years. More
by SANDRAOROZCO66
Employees Worked With
May 13, 2025
Quoted me one price and charged me a different price. Discounted half of difference but still not fair to a customer to have to pay a higher price than quoted. Discounted half of difference but still not fair to a customer to have to pay a higher price than quoted. More
by Gix600xer
Employees Worked With
Tim
May 13, 2025
Smooth and efficient The whole experience was simple. No problems. Smooth and efficient The whole experience was simple. No problems. Smooth and efficient, and quick turnaround No problems. Smooth and efficient The whole experience was simple. No problems. Smooth and efficient, and quick turnaround More
by kris38
Employees Worked With
Tim Barnett
May 13, 2025
Ahmed was very professional and did not waste my time. All I am looking for when I go to buy a car are 3 things. Do what you say when you say you are going to do it and do it for the price you said. All I am looking for when I go to buy a car are 3 things. Do what you say when you say you are going to do it and do it for the price you said. More
by TANYAGOODMAN10
Employees Worked With
May 12, 2025
Your location only has one tech for transmissions (warranty) according to your department. It took months to get repaired. When we finally recieved the vehicle, the differential fluid had leaked out (warranty) according to your department. It took months to get repaired. When we finally recieved the vehicle, the differential fluid had leaked out and the vehicle had to be towed back to your location for an additional 2 weeks. Our Service advisor did not return phone calls throughout the entire time, we had to call multiple times to get ahold of him for updates. More
by JACKI1
Employees Worked With
Tim
May 11, 2025
Dear El Dorado Chevrolet Management, I am writing to formally express my dissatisfaction with the treatment I received from your Sales Manager, Dillon, during a recent visit to your dealership. From formally express my dissatisfaction with the treatment I received from your Sales Manager, Dillon, during a recent visit to your dealership. From the beginning, I clearly communicated—on multiple occasions—that I did not want my credit pulled, as I already had a pre-approval letter from another bank. Despite this, Dylan was extremely pushy, rude, and dismissive. He assured me he could get me a better rate and insisted that unless I applied for financing through your dealership, he would not sell me the vehicle. I felt pressured and backed into a corner, and ultimately agreed under duress—resulting in my credit being pulled five times. After applying, Dillon made several conflicting and misleading statements. He claimed I now needed to go to my bank in person to inform them of my intent to purchase the vehicle, despite the fact that I had already communicated my pre-approval status with both him and the sales agent. Then he added that, based on the credit results he pulled, I now needed a co-signer or had to make a large down payment—again, none of which aligned with the terms of my bank’s approval. Dillon’s approach was not only unprofessional, it was deceptive and stressful. He was rude, aggressive, and clearly more focused on pushing in-house financing than providing a transparent and fair sales process. Customers should not be misled or pressured into decisions that harm their credit and waste their time. To be clear: Dillon was rude, pushy, and dishonest throughout the entire experience, and I believe he should be reprimanded for his behavior. On the other hand, I want to commend Michael, the sales agent I initially worked with—he provided excellent service and was respectful and helpful from start to finish. This experience has left me extremely disappointed. I expected better from a dealership with El Dorado Chevrolet’s reputation. I would appreciate a direct response from the General Manager regarding how this situation will be addressed and what steps will be taken to prevent this kind of conduct in the future. Sincerely, Ana Transaction: Saturday May 10, 2025 More
by ANA
Employees Worked With
Michael Albright - Great Customer Service he should be a manager!
