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El Dorado Chevrolet

McKinney, TX

4.6
2,673 Reviews
Thank You for Choosing El Dorado Chevrolet Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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2300 North Central Expressway

McKinney, TX

75070

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Showing 2,673 reviews

July 28, 2024

Poor communication throughout process until day of service. Day of service was fine, but very poor communication prior. More

by GROSSMANNAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty McDonald
2.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Arledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

El Dorado Chevrolet responded

Hello Richard, Thank you for bringing this to our attention. We sincerely apologize for the experience you had at our dealership. This falls below the standards we strive to maintain. We will investigate this matter further to ensure it does not happen again in the future. Your feedback is valuable to us, and we hope for another opportunity to serve you better in the future.

July 27, 2024

My service was reasonably priced, professionally done and the work was completed in a fair amount of time. That doesn't sound like much of a compliment but when it comes to your vehicle, it usually feels li More

by APHAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service and Brandon in parts are great.
Jul 29, 2024 -

El Dorado Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Eldorado Chevrolet.

July 26, 2024

The negotiations on a new car buy was easy enough, the finance side of the deal has been a nightmare. Not due to my credit but due to the finance peoples unwilling to be honest and communicate with me More

by LSTNNLN77
Recommend Dealer
No
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo valecillos. Does not return calls or emails.
July 26, 2024

Chevy Eldorado they done everything they can to get me a pretty good deal on my new Silvrado, I love it and will definitely comeback to them in the future More

by EDOIT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret and Yzan
July 26, 2024

Love and trust Stephen McAnnally. He keeps me informed of everything going on with my truck. More

by QUINDEETIDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Mcannally
July 26, 2024

Outstanding job Lucas, that young gentleman was pleasant from the initial setup and genuinely intrigued in me as a friend turned customer. This guy and the team all made my time there worth while. Enjoy the More

by Rwardjr_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
July 25, 2024

I’m very impressed with the performance of my Malibu since the repair was completed More

by Mary Meeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal McDonald
July 25, 2024

My adviser was great! As always the services were on point. I will recommend Eldorado More

by CHANCE.FRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
July 25, 2024

Humberto Dozal was a great salesman he help choose my perfect vehicle. Excellent customer service! More

by NNUNEZ13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto (Adrian) Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Loved the convenient scheduling tool in the app and appreciate the fast and professional service received! More

by CHARLESNGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto (Adrian) Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Aston
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