El Dorado Chevrolet - Service Center

During my last trip to this dealership, I had a Less than desirable experience. While I was there, I observed an employee become engaged in a near physical confrontation With a tow tow Truck driver regardin desirable experience. While I was there, I observed an employee become engaged in a near physical confrontation With a tow tow Truck driver regarding the status of a vehicle. The dealership employee became so enraged at the tow. Truck driver that he followed him out of the office and physically threw keys To a vehicle at him while shouting at him, demanding him to stop and turn around and face him. At the time that this happened, the area was full of customers who were all in shock. Ultimately, another employee had to get between the two gentlemen and stop the dealership employee who was clearly the aggressor as the tow truck driver was trying to disengage and walk away unsuccessfully. The employee of the dealership who demonstrated this behavior was extremely unprofessional in hostile. This single event has caused me to reconsider visiting this dealership again. More

Easy to secure an appointment. Efficient check in process. Courtesy ride to my next place. Completed significant amount of service (oil change for engine, tranny, transfer case, Efficient check in process. Courtesy ride to my next place. Completed significant amount of service (oil change for engine, tranny, transfer case, and both diffs) in a few hours. I did wind up with a slight oil leak under the vehicle over the weekend, but drove in on Monday and they corrected within 30m. More

Ty was able to get Mary’s Tahoe back on its feet, in order to renew her tags. order to renew her tags. More

The service at the dealership was prompt, courteous, and efficient, making the overall experience pleasant and satisfactory. and efficient, making the overall experience pleasant and satisfactory. More

Appointment on time? Dropped off vehicle and was shuttled home. Contacted when completed and picked up then. Easy in and out. Spent less than :20 minutes total in deal Dropped off vehicle and was shuttled home. Contacted when completed and picked up then. Easy in and out. Spent less than :20 minutes total in dealership (less is best!) More

Washed my car and paint peeled off the hood. The dealership didn’t say anything about it even though they would have 100 percent seen it when it was being dried. Before photos show the damage wa The dealership didn’t say anything about it even though they would have 100 percent seen it when it was being dried. Before photos show the damage was NOT there. More

Mike McDonald is great, explains everything and got me in and out in good time. and out in good time. More

I bought a new truck, and the sales experience was very smooth and fast. I have bought many vehicles over the years, and this was by far the best experience I have had. The service department has been grea smooth and fast. I have bought many vehicles over the years, and this was by far the best experience I have had. The service department has been great to work with. More

I was treated like a person would want to be treated at a dealership. There is not one thing I can say bad about my experience. I will use this dealership for any future needs and recommend this dealership t dealership. There is not one thing I can say bad about my experience. I will use this dealership for any future needs and recommend this dealership to others. More

Good service done in a timely fashion. I have a ling time great relationship dating back to pre Eldorado days who always has taken care of my needs. Prices are outrages but they are that w I have a ling time great relationship dating back to pre Eldorado days who always has taken care of my needs. Prices are outrages but they are that way everywhere. Availability with parts has improved. More