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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,164 Reviews

1,164 Reviews of El Dorado Chevrolet - Service Center

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July 11, 2023

Good service and attention, slow delivery process, it is something that can be drastically improved More

by JELIHU
Recommend Dealer
Yes
Employees Worked With
Larry Dyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

I appreciate the heads up for oil changes and the timely fashion the oil was changed. More

by PPETERMAN215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

The only complaint is waiting for over 2 hours to get a tire rotation and an oil change. And this was with an appointment. The people are very nice at the dealership too More

by wcmofoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McNally
July 08, 2023

Was not happy with the level of customer service at all. Have always used this dealership for all new car purchases and warranty. Will not do business with them again. More

by DAVIDM24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 10, 2023 -

El Dorado Chevrolet responded

Hi David, Thank you for your review; I noticed you rated your experience low. Could you please share your experience with me so we can make sure we improve and provide a higher quality experience? I look forward to hearing from you .

July 08, 2023

Great service! They had the part in stock and got me in and out in about an hour. More

by rwyatt001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike I think
July 08, 2023

Very disappointed in the service. Had to have my rotators shaved all while have expressed my concern about squeaky brakes from the past 3 oil changes. Each time was told it’s a GM bra More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
July 08, 2023

The company needs to work on the finance department, because they are not organized, how can you chasing them in other to get a response More

by OSUEKEBENEDICT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

No pressure buying experience. Extremely informative and knowledgeable. Sales & services worked together to deliver an amazing truck purchase experience. More

by Lynarval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maury Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Diaz
July 07, 2023

I’ve been using Eldorado Chevrolet since 2007. They are first class and the service department always delivers. More

by flworman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Mustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King
July 06, 2023

I was very pleased with the work that was done with the supervisor that helped me More

by JSFIFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name was Jose
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