El Dorado Chevrolet - Service Center

Easy to schedule and always on time appointments. Staff keeps you informed of anything affecting any delays. Staff keeps you informed of anything affecting any delays. More

Steven McAnnally is the best Customer Service Rep. Your prices on some services are very High. I appreciate your Dealership and I trust your service work. Thank You, Nancy Askew Your prices on some services are very High. I appreciate your Dealership and I trust your service work. Thank You, Nancy Askew More

My oil change took 2 hours when I had an appointment, so it was really slow. it was really slow. More

Eldorado always works us in to get oil changes and does a great job. We can take it in without an appointment and it always gets done very fast. great job. We can take it in without an appointment and it always gets done very fast. More

Vance was the consummate professional and he really went above and beyond. I can tell he cares, is knowledgable, and works hard to provide the absolute best experience to all of his customers. above and beyond. I can tell he cares, is knowledgable, and works hard to provide the absolute best experience to all of his customers. More

Heat dealership and friendly staff that are very knowledgeable! Looking forward to my next service or next vehicle knowledgeable! Looking forward to my next service or next vehicle More

I appreciate the help I received when buying my vehicle Aldo Campos was very helpful and kindly answer all questions about my car needs. Great experience!!!☺️ Aldo Campos was very helpful and kindly answer all questions about my car needs. Great experience!!!☺️ More

Friendly and great customer service. I was told the work to be done on my car would take 2.5 hours due to staffing shortages but was resolved and only took 1.5 hours. I was told the work to be done on my car would take 2.5 hours due to staffing shortages but was resolved and only took 1.5 hours. More

The service advisor needs a lot more training. He doesn’t keep up with jobs. Just worried about up selling. Doesn’t even know what the status of your job is , even when he is call you to tell yo He doesn’t keep up with jobs. Just worried about up selling. Doesn’t even know what the status of your job is , even when he is call you to tell you the status. If he worked for me he wouldn’t be assisting customers. He makes people want not to use the dealership. Sorry to be negative. But you ask. Thanks Greg More

This was the first service on the Tahoe I bought new last year. I made an appointment online and assumed that by doing so I would be in and out in about an hour. Paul told me that it would probably take two year. I made an appointment online and assumed that by doing so I would be in and out in about an hour. Paul told me that it would probably take two hours. Turns out it took an hour and a half. The services performed were fine and the waiting area was fine. The people were friendly and professional. If I could offer a chance for some improvement, it would be that an appointment would mean you could be taken care of in an hours time. More