El Dorado Chevrolet - Service Center

This was the first service on the Tahoe I bought new last year. I made an appointment online and assumed that by doing so I would be in and out in about an hour. Paul told me that it would probably take two year. I made an appointment online and assumed that by doing so I would be in and out in about an hour. Paul told me that it would probably take two hours. Turns out it took an hour and a half. The services performed were fine and the waiting area was fine. The people were friendly and professional. If I could offer a chance for some improvement, it would be that an appointment would mean you could be taken care of in an hours time. More

Pre-covid they were amazing, now they make it really hard to get a loaner when your car is in for warranty repairs. The people are all super nice and helpful but spending thousands on rental cars when your i to get a loaner when your car is in for warranty repairs. The people are all super nice and helpful but spending thousands on rental cars when your in warranty vehicle needs repair will make me reconsider where I buy my next vehicle. More

Vance Cole went over & above to get my vehicle repaired and ready for me same day. I had explained our situation with my wife undergoing cancer treatments and since we only have 1 vehicle we needed it back and ready for me same day. I had explained our situation with my wife undergoing cancer treatments and since we only have 1 vehicle we needed it back asap to be able to make the treatment appointment the next day. Thank you & Vance for listening to our needs and helping. More

Always have excellent service at Ek Dorado Chevrolet. Efren did a great job and was very prompt. Efren did a great job and was very prompt. More

Customer service from technician who did my oil change was great. Technician was polite, respectful and very helpful. was great. Technician was polite, respectful and very helpful. More

Took great care of my tire issue in a timely manner! Great service provided too! Great service provided too! More

Same day service and completed at time promised. Other suggested service/ repairs information from 25 point inspection Other suggested service/ repairs information from 25 point inspection More

Always such a great experience! Clean, friendly and I never have a long wait, especially when I have an appointment. Clean, friendly and I never have a long wait, especially when I have an appointment. More

It is close to my home and convenient for me. Moreover, my Service Advisor, Stepen McAnally is always friendly and makes a point to work within my schedule. Moreover, my Service Advisor, Stepen McAnally is always friendly and makes a point to work within my schedule. More

Great customer service! ! They have greeters who meet you as you drive in, link you up with your service rep, and the provided “as promised” completion of the scheduled servi ! They have greeters who meet you as you drive in, link you up with your service rep, and the provided “as promised” completion of the scheduled service. I was completely satisfied with this visit. More