El Dorado Chevrolet - Service Center

We bought our car and the low washer fluid light was on and they topped it off. A week later the same light came on, leaking washer fluid. We took it to the dealership to get fixed. Get the car back and 2 and they topped it off. A week later the same light came on, leaking washer fluid. We took it to the dealership to get fixed. Get the car back and 2 weeks later it happens again. We take the car in and the kept it for 10 days, we went to pick it up after zero communication and they tried to charge us a service fee even though this is an issue the car had that had yet to be fixed. They made us walk every direction back and forth trying to find the correct person to speak with. Then there was no manager to speak with and a employee who was arguing with us. Now a week later after getting my car, the washer fluid light is on again and fluid leaking everywhere. More

Easy. Fast. Straightforward. Great experience overall, friendly and efficient No more words thanks for today. Fast. Straightforward. Great experience overall, friendly and efficient No more words thanks for today. More

Clear communication. Easy appointment set up. Give Mike a raise. He deserves it. Vroom vroom. Easy appointment set up. Give Mike a raise. He deserves it. Vroom vroom. More

Very nice. Very helpful. Everything was clear. Easy process Here are 6 more words for you Very helpful. Everything was clear. Easy process Here are 6 more words for you More

They made sure to keep me posted on how long it will take and completed my oil change in a timely manner. Very friendly staff. and completed my oil change in a timely manner. Very friendly staff. More

The experience is over all very easy. You check in with your appointment, follow the directions and the approximate time it will take is given. Waiting area is clean, time flies when you You check in with your appointment, follow the directions and the approximate time it will take is given. Waiting area is clean, time flies when you are having fun, check out is quick. More

Some of the maintenance costs can be a bit pricey but I trust the expertise. Get what you pay for. I know when I drive away afterwards that the work was done correctly. Thanks guys! trust the expertise. Get what you pay for. I know when I drive away afterwards that the work was done correctly. Thanks guys! More

Everything went well. Probably the quickest trade I have ever done. Matt was very helpful in understanding me and what I wanted. Probably the quickest trade I have ever done. Matt was very helpful in understanding me and what I wanted. More

I was happy with my service rep, Jose Diaz, although I wasn’t overly satisfied with the time it took to get the job done. It took about five weeks for the extended warranty to approve the work and another wasn’t overly satisfied with the time it took to get the job done. It took about five weeks for the extended warranty to approve the work and another 2-3 weeks for the work to be done after that. I understand some of the parts were on back order, but it was almost two months all told to get my truck back. More