El Dorado Chevrolet - Service Center

Paul is a very polite service writer. I would recommend him to anyone that would need one I would recommend him to anyone that would need one More

Anthony Addy was extremely helpful from start to finish. Would highly recommend him and El Dorado to friends and family!! Would highly recommend him and El Dorado to friends and family!! More

Very friendly service from Ty King. It’s a pleasure dealing with him on my Colorado and my Traverse. It’s a pleasure dealing with him on my Colorado and my Traverse. More

They Kept my car for 4 days. before diagnosis, I had to reach out on fourth day to follow up. they could. Work on customer service before diagnosis, I had to reach out on fourth day to follow up. they could. Work on customer service More

1. Tire pressure set wrong 2. Brake fluid color not good - brake fluid changed 9 months ago ???? 3. Ramp was a drive on - no way to be able to check wheel bearings and U joints which was asked to do 4. Te - brake fluid changed 9 months ago ???? 3. Ramp was a drive on - no way to be able to check wheel bearings and U joints which was asked to do 4. Tech said bushing were dry rot but no mention in status report More

Always receive customer service experience when it being in my automobile. Love Eldorado Service Department in my automobile. Love Eldorado Service Department More

I have taken my 2002 Chevy Tahoe to Eldorado Chevrolet since 2009. The service attendants offer very good personal service and overall good quality maintenance service. since 2009. The service attendants offer very good personal service and overall good quality maintenance service. More

Initial meet & greet was very nice. It stopped there. Follow up was not fast or timely. We had to follow up and when we did service advisor already knew the part was on back order. Also It stopped there. Follow up was not fast or timely. We had to follow up and when we did service advisor already knew the part was on back order. Also we asked if dealership did car washes, never got an answer. We told him we would be there to pick up car in 30min and to please have vehicle ready, he did not. Also, we requested to install our K&N air filter and the charge was $30. It took me less than 60 sec to do. Disappointed. Had high hopes for a good experience. More

Work was satisfactory. Tire pressure was low and when adjusted was the same with one tire pressure was good and 3 were still 1 pound low. And I would prefer to have you was Tire pressure was low and when adjusted was the same with one tire pressure was good and 3 were still 1 pound low. And I would prefer to have you wash it when you tell me you will not tell me it will take longer and give me coupons I am not likely to use. More

I went here for my complimentary first oil change and tire rotation. They rotated the tires but didn’t adjust pressures. When I got in my truck the tps light was on the dash. They also topped of my DEF. tire rotation. They rotated the tires but didn’t adjust pressures. When I got in my truck the tps light was on the dash. They also topped of my DEF. And it was white film all over the side of my truck! More