El Dorado Chevrolet - Service Center

I was a walk in and was taken in. The wait was faster than anticipated, the service individual was courteous. The wait was faster than anticipated, the service individual was courteous. More

The service was very good. I got what I needed done. I will be back the next time I need something done. I got what I needed done. I will be back the next time I need something done. More

The work was done well and the price was right but my experience was the worst. When I left, my advisor assured me that my car would be done that day. I never heard from that advisor again. I called the experience was the worst. When I left, my advisor assured me that my car would be done that day. I never heard from that advisor again. I called the day that I left my car at 5 o’clock and left a message but I never heard from anyone. I then called the next morning and still never heard from anyone. And then called later in the afternoon and asked for someone different and got a different advisor who told me my car was ready. It’s my understanding your phone system was messed up but this is 2023 and nearly every person on the face of the planet has a personal cell phone. I would think that my advisor if your phone system was not working, would be able to use his own cell phone to let me know that my car was ready to be picked up, but I never heard from him. It was left to me to figure it out. You guys gotta be better than that. More

Staff was friendly and quick to help & resolve my issue. I didn't have an appointment but they made sure that I was quickly taken care of and processed thru. I didn't have an appointment but they made sure that I was quickly taken care of and processed thru. More

It was mostly painless. I maybe should have turned down a few of the extras but oh well. I maybe should have turned down a few of the extras but oh well. More

Changed my oil. I'm used to getting a car wash when this happens. Also, I need my front camera fixed and my Bluetooth fixed. I was told they never have loaners and t I'm used to getting a car wash when this happens. Also, I need my front camera fixed and my Bluetooth fixed. I was told they never have loaners and they will have my car between 3-10 days. More

Or experience with the dealership was phenomenal. Madi was very knowledgeable about the ordering process and kept in communication with my husband the entire time. Madi was very knowledgeable about the ordering process and kept in communication with my husband the entire time. More

The truck came in for a sensor issue, The technician decided to take parts off with truck before verifying it was ok with me , The technician broke parts and wouldn't admit it to it. The service team on decided to take parts off with truck before verifying it was ok with me , The technician broke parts and wouldn't admit it to it. The service team only fixed part of the problem the technician made . Will not be coming back to this dealership More

Very professional and timely! !! He had my vehicle ?? washed. I had a truly exceptional experience!!!! !! He had my vehicle ?? washed. I had a truly exceptional experience!!!! More

Great customer service. Everyone was on top of there jobs. I would highly recommend Eldorado Everyone was on top of there jobs. I would highly recommend Eldorado More