El Dorado Chevrolet - Service Center

Did a good job, friendly staff, however first advisor, Michael, didn’t do a very good job of keeping me informed about my vehicle and he ended his day without talking to me and discussing my RO. He left Michael, didn’t do a very good job of keeping me informed about my vehicle and he ended his day without talking to me and discussing my RO. He left work and I needed a ride from the courtesy van and he was nowhere to be found. I texted multiple times and did not receive an answer. I called and was sent to Michael’s voicemail and was never told he’d left for the day. After over an hour waiting to hear from Michael I got a ride to the dealer to get my vehicle. It was there that I learned he had left for the day. Jeff helped me close the RO and he was very helpful. More

From the friendly greeting in the drive up bay, to the friendly Service Consultants, El Dorado Service department is the gold standard. Tim Barnett and I talked about several options for my truck that all friendly Service Consultants, El Dorado Service department is the gold standard. Tim Barnett and I talked about several options for my truck that allowed the team to perform the service in a timely manner. Excellent follow and explanation of charges. Thanks Tim. More

Great Service and very friendly! I highly recommend this dealership! I only wish I lived closer I highly recommend this dealership! I only wish I lived closer More

I took my Chevy trailblazer in for an oil change recently for the first time since I purchased it last year and had a great experience. I was greeted promptly upon driving up and directed inside to get chec for the first time since I purchased it last year and had a great experience. I was greeted promptly upon driving up and directed inside to get checked in for my appointment. The waiting room was very comfortable and everyone was very friendly. The service was quick and I was in and out within 45 min. Would definitely recommend! More

Excellent follow up and detailed explanation of charges,. fast quick response time to my question. fast quick response time to my question. More

Thanks Jacob for the customer service. Greatly appreciated. Chevrolet McKinney is easy to work with. Greatly appreciated. Chevrolet McKinney is easy to work with. More

Customer service is awful. And wait is ridiculous I waited nearly two hours for a tire to be put on, there was barely anyone else there. And wait is ridiculous I waited nearly two hours for a tire to be put on, there was barely anyone else there. More

Good food food 15 word minimum good service no issues the minimum review words is lame minimum review words is lame More

Anthony was very helpful and his service was fantastic. Communication was excellent. Thank you very much Communication was excellent. Thank you very much More

Very quick Great great great excellent experience Awesome awesomeness Terrific terrific Great folks beautiful folks awesomeness Terrific terrific Great folks beautiful folks More