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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,975 Reviews

1,975 Reviews of El Dorado Chevrolet - Service Center

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July 30, 2023

Paul was a huge help and very attentive. No lies here they will help you out the way anyone should. More

by alcacace3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul G
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Jul 30, 2023 -

alcacace3 responded

I'll be back thanks to Paul and the service team

July 30, 2023

After climbing up the chain of command, the service was great. The last 5 cars I have purchased has been through Eldorado. Was frustrating and unfortunate I had to go up the chain of command. However, a More

by RILEY6319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2023

Service representative was not the best, lack of communication and took 3 months to fix my vehicle. But vehicle was fixed properly and according to my expectations. More

by stonebridgemckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen gets 1 star
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July 29, 2023

Great communication. Oscar does an amazing job every time my truck is in for service More

by jaydwire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
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July 29, 2023

Excellent service and very professional. I always feel well taken care of when I receive service at Eldorado. Stephen is one of the best service writers I have worked with in the 30+ years More

by DEBBIE_PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Macanally
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July 29, 2023

The service writer was very helpful & knowledgeable. My wait time was minimal & work done to my vehicle was satisfactory More

by SMESSER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Aston
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July 28, 2023

Dylan took care of me and help me with me on star call to make sure I had everything I needed More

by GURLEY_1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

El Dorado Chevrolet responded

Hi, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family

July 28, 2023

Professional and courteous from start to finish. Richard met all my expectations and then some. Thank you for the painless transaction More

by DCAIN99
Workmanship
Recommend Dealer
Yes
Employees Worked With
Richard
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Jul 28, 2023 -

El Dorado Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Richard. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Welcome to the Eldorado family!

July 28, 2023

Friendly, responsive, great experience. I am very happy with my new Bolt. El Dorado had one available for demo while others did not. They sold me a car that day. More

by RSFLETCHER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Jul 28, 2023 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience, Congratulations on your new Bolt and Welcome to the Eldorado family!

July 28, 2023

Thank you for your kind help. I would definitely recommend your dealership especially Veronica. Thank you. More

by SSDFRAGA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Jul 28, 2023 -

El Dorado Chevrolet responded

Hi, thanks for your praise and kind comments about Veronica. Thank you again for choosing El Dorado Chevrolet and we hope to see you again.

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