El Dorado Chevrolet - Service Center

We get home and my husband notices there is a problem with the vehicle. Upon further investigation, we were sold a car that has a recalled part. Now, weeks later, we are receiving three mail communicatio with the vehicle. Upon further investigation, we were sold a car that has a recalled part. Now, weeks later, we are receiving three mail communications about coming in to fix it. So you let us drive home, ao you can have us come back? Especially after you tried to sneak in upcharges. We went there because of Costco and their usual quality companies they partner with. More

Low key smart customer service quick light fluffy path roads honest careful questions five point inspection took care of the 1500 . roads honest careful questions five point inspection took care of the 1500 . More

I had a recent electrical issue which can be very challenging. El Dorado Chevrolet service department did a fantastic job finding the issue and making the repair. Being that it was electrical. It too challenging. El Dorado Chevrolet service department did a fantastic job finding the issue and making the repair. Being that it was electrical. It took a little time but well worth the wait. Great job guys. More

Totally UNSAT and a waste of my time. Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get a call a little more than an hour later saying they needed the truck overnight or maybe 2 nights. All with an appointment. Add in that when I purchased that truck late last year, there was a mixup w the loan and Eldorado Chevy help/kept $16000 for just over 3 months without saying ANYTHING. When I found out thru the bank they cut a check in about a week. But how long would they have held onto my $16000 had nothing been said? IMHO that’s shady and criminal. I will NEVER buy from or have Eldorado Chevy do anything for me again. I will switch brands before I deal with them again. More

Staff is very kind and friendly! Service was fast. The facility is nice to wait in as well! Thank you! Service was fast. The facility is nice to wait in as well! Thank you! More

Ty King is the BEST! ! He’s always very attentive and works hard to get you back in your car quickly! ! He’s always very attentive and works hard to get you back in your car quickly! More

I couldn’t get anyone to return my calls after several voicemails were left over the course of the week that my vehicle was there. voicemails were left over the course of the week that my vehicle was there. More

Service Dept. was absolutely fantastic! Michael was fast, accurate and funny! Will always work with him and definitely refer him to others! was absolutely fantastic! Michael was fast, accurate and funny! Will always work with him and definitely refer him to others! More

Stephen is great. Demonstrate excellent Custer Service skills and patience . I enjoy getting my vehicle serviced at El Dorado Demonstrate excellent Custer Service skills and patience . I enjoy getting my vehicle serviced at El Dorado More