El Dorado Chevrolet - Service Center
McKinney, TX
2,077 Reviews of El Dorado Chevrolet - Service Center
Great service. Only problem, time spent. 1 hour and 45 minutes for oil change without tire rotation. Only problem, time spent. 1 hour and 45 minutes for oil change without tire rotation. More
Mike McDonald was very helpful and prompt with communication. I trust him with the service of our cars. communication. I trust him with the service of our cars. More
Stopped by Thursday July the 3rd made appt for Saturday the 5th at 9:00 am arrived at 8:45 contacted me at 10:10 am with diagnosis of problem picked up truck at 2:00 pm same day Lucas Aston took very good the 5th at 9:00 am arrived at 8:45 contacted me at 10:10 am with diagnosis of problem picked up truck at 2:00 pm same day Lucas Aston took very good care of me and my issue More
I chose an early appt and got in quickly. I sat down and got back up fairly quickly. They were very speedy and nice. I sat down and got back up fairly quickly. They were very speedy and nice. More
El Dorado continues to be the only dealer I trust with the care of my Silverado. Their service is friendly, comprehensive, honest, and affordable. I have a vehicle with 170,000 miles and it looks and perf the care of my Silverado. Their service is friendly, comprehensive, honest, and affordable. I have a vehicle with 170,000 miles and it looks and performs like it will last for many years to come. More
Service advisor Lucas Aston was great! Professional and knowledgeable. He made the transaction easy and pleasant. Your service personnel did an excellent and fast job. I did not have to wa Professional and knowledgeable. He made the transaction easy and pleasant. Your service personnel did an excellent and fast job. I did not have to wait long to get on my way. The greeter was also friendly and showed me exactly where I needed to go. Thanks! More
Worst experience ever at this dealership. Never had issues other times I took our vehicles. I will never take my vehicles to get serviced there again. Service associate Anthony Addy is the wo Never had issues other times I took our vehicles. I will never take my vehicles to get serviced there again. Service associate Anthony Addy is the worst service advisor I have ever dealt with at this or any other service dealership. They had my car for almost six days (including weekend) and nothing was done with what I took my daughter’s vehicle in for. I requested a rental vehicle or loaner car and Anthony was very demeaning in telling me they had no loaner vehicles available and to rent a car, Premiere (rental 3rd party affiliate) would need a diagnostic on my daughter’s vehicle before they would rent one out. Totally a real bad experience, wasted almost six full days without a vehicle for my daughter, completely unacceptable. More