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El Dorado Chevrolet - Service Center
McKinney, TX
1,939 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,939 Reviews of El Dorado Chevrolet - Service Center
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February 22, 2025
Not really interested in helping. Had truck over 2.5 weeks and not one communication. Had truck over 2.5 weeks and not one communication. More
by BJROSS101
Verified Customer
February 22, 2025
Awesome service and a very friendly staff Throughout the whole dealership very helpful and overall super atmosphere the whole dealership very helpful and overall super atmosphere More
by ROSANNALEE16
February 22, 2025
Very, courteous, respectful, customer oriented, prompt, pin point problems and explain service done and what was needed to fix the problem, or problems. pin point problems and explain service done and what was needed to fix the problem, or problems. More
by CASPER4747
February 20, 2025
They were very attentive to all my request. Very professional team. Worked seamlessly with me while out of state to complete the transaction. Very satisfied! Very professional team. Worked seamlessly with me while out of state to complete the transaction. Very satisfied! More
by Dalemw68
February 19, 2025
El Dorado Chevrolet was the worst service department I have ever taken my vehicles to. They do not have loaner vehicles even if your car will be getting the transmission overhauled “supposedly” and when y have ever taken my vehicles to. They do not have loaner vehicles even if your car will be getting the transmission overhauled “supposedly” and when you bring the vehicle back in under warranty for the same concern you will get the run around with the service advisor and then with the service manager that will talk to you unprofessionally. This place is the definition of a Stealership. Do not recommend this place for service at all. On top of all that, they give you a complimentary car wash card to go across town to get your vehicle ran through a drive through car wash. Stay away. More
by perales08a
Employees Worked With
February 18, 2025
El dorado Chevrolet had been real amazing to us. the staff is definitely very professional and we are lovong our new car the staff is definitely very professional and we are lovong our new car More
by EPLINING
Employees Worked With
February 16, 2025
Lucas has great customer service as usual and worked in my vehicle during an oil change to check on another issue, which was identified and planned to be fixed. my vehicle during an oil change to check on another issue, which was identified and planned to be fixed. More
by RWILLIAMSON0725
Employees Worked With
Lucas 5 stars
