El Dorado Chevrolet - Service Center

Starting with Stephen, everybody was very friendly, customer-oriented, organized and helpful. It has been great to work with all of the service advisers over these past 5 years. Never had a bad experie customer-oriented, organized and helpful. It has been great to work with all of the service advisers over these past 5 years. Never had a bad experience. More

The communication was a little disappointing. I called several times for updates and didn’t get a response. I called several times for updates and didn’t get a response. More

Awesome service! Love ve my Chevy car! Neal my sales guy was the greatest , easiest car buying experience ever Love ve my Chevy car! Neal my sales guy was the greatest , easiest car buying experience ever More

Very helpful, straightforward. Made the process very easy No concerns was very helpful and friendly Made the process very easy No concerns was very helpful and friendly More

Awesome as Always! ! Thats the reason i send all my friends and family there Anthony in service and Madi in sales are the best ! Thats the reason i send all my friends and family there Anthony in service and Madi in sales are the best More

Originally leased a truck in 2023. Apparently GM doesn’t allow you to get out of the lease if you are trying to get another brand. Never told that by sales team. Ended up having to buy Apparently GM doesn’t allow you to get out of the lease if you are trying to get another brand. Never told that by sales team. Ended up having to buyout the lease. Found out they screwed me when I originally leased it by the tune of $10k+. Of course when I did the buyout they just had to screw me again which put me almost $20k in negative equity. I WAS a good customer, probably would have purchased my next vehicle with them and always used their service for needed services. Not any more. They are the stereotypical car salespeople that try to grab every last cent from you with questionable tactics. More

Service is good. wait time a little much, prices are a little high for us working folks. wait time a little much, prices are a little high for us working folks. More

Umburto gave me a call to see if my husband was interested in a new truck. We discussed that for a minute and then I asked about one of our purchases on a previous purchase and he never got back to interested in a new truck. We discussed that for a minute and then I asked about one of our purchases on a previous purchase and he never got back to me. More

They couldn’t even change my oil correctly. Drove home and they next morning my truck was almost out of oil because the filter was so loose. Then when calling to explain what happened, the excu Drove home and they next morning my truck was almost out of oil because the filter was so loose. Then when calling to explain what happened, the excuse was “well we all have different grip strengths” and “well sometimes they get loose and fall off when you drive.” Won’t be going back. Don’t expect any accountability for mistakes that are made. More

Good nice very upstanding helpful . listening good????????????very upstanding helpful nice paper work good luck listening good????????????very upstanding helpful nice paper work good luck More