El Dorado Chevrolet - Service Center

It was excellent great customer service and AI don't have the way too long for my truck to get all changed. the way too long for my truck to get all changed. More

Anthony is a pleasure to work with. He is very knowledgeable and helpful. He provides excellent service. He is very knowledgeable and helpful. He provides excellent service. More

I had an appointment & got there just a few minutes early. I was there for 2 hours. In my opinion that’s a little too long. early. I was there for 2 hours. In my opinion that’s a little too long. More

El Dorado was a great dealership. They understood my needs and were super helpful. I would recommend them to anyone! They understood my needs and were super helpful. I would recommend them to anyone! More

El Dorado Chevrolet service department is great always provides great customer service. Wait could improve but the staff is great provides great customer service. Wait could improve but the staff is great More

They are clean, timely of scheduling, quality delivery of service, timely of service completion, their shuttle service is excellent. service, timely of service completion, their shuttle service is excellent. More

Services was excellent and fast. Only issue was the person assigned went home for the day and didn't re-assign my appointment to someone else. Only issue was the person assigned went home for the day and didn't re-assign my appointment to someone else. More

Great service! Kind and courteous people in the sales and service department. Enjoy taking my vehicles there. Kind and courteous people in the sales and service department. Enjoy taking my vehicles there. More

Been doing business with Eldorado since 1987. When I bought my first new truck and continue to do business with them now. When I bought my first new truck and continue to do business with them now. More

I am very disappointed! My car was delivered 1 day later than expected and it didn’t arrive at the time it was supposed to the next day. My biggest issues are….. The car was My car was delivered 1 day later than expected and it didn’t arrive at the time it was supposed to the next day. My biggest issues are….. The car was delivered with scratches, some painted over, that weren’t there the day I purchased it. I know this for sure because I carefully looked for this. My salesman, Billy should be able to attest because he walked around the car with me and verbally stated there were no issues or repainting done to the car. He also showed me the handle and door protectors and there were no scratches in those areas. The car was not detailed as promised and I can’t get the gum stain off the seatbelt. I requested to have air put in the tires prior to delivery but that didn’t happen either. When delivered, the tire pressure light was on because all 4 tires were low (26 both left tires, 24 front right, 27 back right; pressure should be 33). I was offered to bring the car back so someone can touch up the scratches but it looks like that has already been done in some areas. I live over an hour away and I don’t feel comfortable with my car going back to your shop after all of this. I feel I should be given the opportunity to at least have my car detailed at another Chevy dealer or be reimbursed for the cost to get it done, My only good experience was with the salesman, Billy Medina. I was excited about getting this vehicle but the overall experience definitely changed that. I was let down and someone should be held accountable. More