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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
2,009 Reviews

2,009 Reviews of El Dorado Chevrolet - Service Center

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May 17, 2025

Very good customer service and very reliable when they say it will be done Luis was great More

by deacon9035
Recommend Dealer
Yes
Employees Worked With
Luis
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May 16, 2025

Super friendly. Will definitely be back. No pushy up sales. You can get a haircut while you wait! More

by rjs4golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addy
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May 16, 2025

I always receive efficient service any time I bring my vehicle in for service as well as outstanding professionalism and friendly customer service. Thank you!! More

by tammy.cates1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 16, 2025

Mike was not able to provide a details regarding service to my vehicle, he ignored my request rather then explain. I have to escalate to the service manager for answers More

by PHILIPCOOPER12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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May 15, 2025

Lucas, Pete and Robert always take great care of me and my vehicle every time I need service. More

by TATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas, Stephen, Robert
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May 15, 2025 -

El Dorado Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

May 15, 2025

Worse customer service Other places I am treated like a king No one welcome you for your appointment Long time to fix the car Long time to checkout They never realize they sold you maintenance plan More

by Silverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to say
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May 13, 2025

Quoted me one price and charged me a different price. Discounted half of difference but still not fair to a customer to have to pay a higher price than quoted. More

by Gix600xer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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May 13, 2025

Amazing service. Highly recommend . Stephen M was professional and extremely helpful during the entire process. AAA+++ More

by RICHARDGRIEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen M
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May 15, 2025 -

El Dorado Chevrolet responded

Hi Richard and Thank you for your kind review; we are happy to pass along your comments to Stephen here at El Dorado Chevy! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 13, 2025

Ahmed was very professional and did not waste my time. All I am looking for when I go to buy a car are 3 things. Do what you say when you say you are going to do it and do it for the price you said. More

by TANYAGOODMAN10
Recommend Dealer
Yes
Employees Worked With
Ahmad Alzghoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

El Dorado Chevrolet responded

Hi Tanya, Ahmed works hard to get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

May 13, 2025

Very good service! Mike is a very good service advisor. Will recommend him to others. More

by jeff162851
Recommend Dealer
Yes
Employees Worked With
Mike McDonald
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May 15, 2025 -

El Dorado Chevrolet responded

Hi, thanks for your praise and kind comments about Mike. Thank you again for choosing El Dorado Chevy. and we hope to see you again.

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