El Dorado Chevrolet - Service Center
McKinney, TX
1,935 Reviews of El Dorado Chevrolet - Service Center
Top of the morning about 7a. m.. the service mgr had food for his staff and that is very important when you car.. because good leaders duplicate themselves! m.. the service mgr had food for his staff and that is very important when you car.. because good leaders duplicate themselves! More
They have always been quick and efficient they found the problem quickly and fixed it in an acceptable time everyone was very pleasant and helpful problem quickly and fixed it in an acceptable time everyone was very pleasant and helpful More
Service Manger David Kennedy , gets a 1 star . Jose Diaz is wonderful. David needs training in service. I Connected him regarding my oil change and he seems to not care much . . Jose Diaz is wonderful. David needs training in service. I Connected him regarding my oil change and he seems to not care much . . More
Quick and exelent work am happy because Chevrolet does good work and keep customers satisfacied. good work and keep customers satisfacied. More
Experience was flawless from start to finish. Customer service once arriving was very professional and when complete notification was communicated immediately. Customer service once arriving was very professional and when complete notification was communicated immediately. More
The service department is horrible. Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was said and the advisor still wanted to argue. 3-4+ hours for an oil change? Not only did you lose a new car sell but I will be taking my truck to any other Chevy dealer for all future service work. More
Super slow, over 2. 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after I sent an email with concerns. Radio display was not working after the truck came back from oil change and then they tell me I would need to leave my truck for 4 to 6 days to look at why radio display screen went blank. More
I love my new car. Thanks Chevy for helping me find my car. My dream car Thanks Chevy for helping me find my car. My dream car More