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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,935 Reviews

1,935 Reviews of El Dorado Chevrolet - Service Center

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September 14, 2024

Top of the morning about 7a. m.. the service mgr had food for his staff and that is very important when you car.. because good leaders duplicate themselves! More

by Craig White Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

They have always been quick and efficient they found the problem quickly and fixed it in an acceptable time everyone was very pleasant and helpful More

by KLILLYFERGUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service Manger David Kennedy , gets a 1 star . Jose Diaz is wonderful. David needs training in service. I Connected him regarding my oil change and he seems to not care much . . More

by XAVIER9299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Diaz - is a five star employee
September 13, 2024

Quick and exelent work am happy because Chevrolet does good work and keep customers satisfacied. More

by mauricio reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

My vehicle was done and serviced with in the time frame they told me, good work! More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance
September 13, 2024

Experience was flawless from start to finish. Customer service once arriving was very professional and when complete notification was communicated immediately. More

by WLOVEJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Very good service. Always kept me informed. Coming back! Great service advisor. Can't say enough good things about them. More

by JACKSON-JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McAnally,Stephen
September 12, 2024

The service department is horrible. Full of lies and then argues with the customer when the service advisor miss-spoke or blatantly lied. There was another customer that heard what was More

by KSMITHJEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name of the service advisor.
September 11, 2024

Super slow, over 2. 25 hours for just an oil change. Staff was overheard making fun of another customer, very unprofessional. No follow up from the Service Director after More

by Ldtippin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I love my new car. Thanks Chevy for helping me find my car. My dream car More

by Michel23!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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