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El Dorado Chevrolet - Service Center
McKinney, TX
2,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,010 Reviews of El Dorado Chevrolet - Service Center
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Verified Customer
May 13, 2025
Smooth and efficient The whole experience was simple. No problems. Smooth and efficient The whole experience was simple. No problems. Smooth and efficient, and quick turnaround No problems. Smooth and efficient The whole experience was simple. No problems. Smooth and efficient, and quick turnaround More
by kris38
Employees Worked With
Tim Barnett
May 12, 2025
Your location only has one tech for transmissions (warranty) according to your department. It took months to get repaired. When we finally recieved the vehicle, the differential fluid had leaked out (warranty) according to your department. It took months to get repaired. When we finally recieved the vehicle, the differential fluid had leaked out and the vehicle had to be towed back to your location for an additional 2 weeks. Our Service advisor did not return phone calls throughout the entire time, we had to call multiple times to get ahold of him for updates. More
by JACKI1
Employees Worked With
Tim
May 11, 2025
This felt super transactional. I used to have Oscar as my service advisor and it felt more personal. Since he left it feels more like a chore. Also, the price of an oil change is i I used to have Oscar as my service advisor and it felt more personal. Since he left it feels more like a chore. Also, the price of an oil change is insane. It takes 20 mins- More
by Old School
Employees Worked With
No
May 10, 2025
I got my oil changed which was fine. Then when I went to pay my bill and fell on my right side. My right foot and leg are still hurting my foot is swelling tried to get a hold of Jeff bu Then when I went to pay my bill and fell on my right side. My right foot and leg are still hurting my foot is swelling tried to get a hold of Jeff but have not had a call back to see how I am doing More
by MSTEDDUM3
Employees Worked With
Jeff
May 10, 2025
They did everything correctly, but I would’ve like a little more communication. They had my vehicle for Almost a month, and I had very little knowledge of what was going on. little more communication. They had my vehicle for Almost a month, and I had very little knowledge of what was going on. More
by CHRISTIANMORRISS
Employees Worked With
Stephen
May 10, 2025
Very helpful and professional service reps. Mike kept me up date date w my truck service Mike kept me up date date w my truck service More
by MEYER.ERIC20
