El Dorado Chevrolet - Service Center

El Dorado was very quick to get me in. Every member of the staff that has interaction with was kind and courteous. Fast service and helpful Every member of the staff that has interaction with was kind and courteous. Fast service and helpful More

Smooth operation overall! Dylan was great to work with and I believe we both learned from each other. Finance guy did a fantastic job as well even though he supports OU! Dylan was great to work with and I believe we both learned from each other. Finance guy did a fantastic job as well even though he supports OU! More

They did a great job fixing my truck. . The price was good and they let me what’s going on with the truck. . The price was good and they let me what’s going on with the truck. More

Very good. Reliable I actually have a chey closer to me but I prefer this one. Reliable I actually have a chey closer to me but I prefer this one. More

Always great service and great customer support. I can always count on the support from everyone. I can always count on the support from everyone. More

Always EXCELLENT SERVICE at El Dorado Chevrolet. My service advisor was Vance and he was excellent, he discussed my service record with me to let me know what was required. All the service advisors My service advisor was Vance and he was excellent, he discussed my service record with me to let me know what was required. All the service advisors and cashiers are EXCELLENT with the customers at El Dorado. Thank you Steve Mack More

Great service and communication throughout this entire repair of process. I'll most definitely be back to Eldorado Chevrolet. repair of process. I'll most definitely be back to Eldorado Chevrolet. More

Appointment was easy to set up. Car was ready when they said it would be Car was ready when they said it would be More

Everyone is so professional at this dealership. . They treat me and my family with respect and kindness, while working thru the issues with my truck. The old ‘small town feel but in the big city.. H . They treat me and my family with respect and kindness, while working thru the issues with my truck. The old ‘small town feel but in the big city.. Highly recommend El Dorado Chevrolet for a great experience. More

On 1/14/2024 I experienced complete engine failure in my 2023 Silverado ZR2 at 5,290 miles. This failure was covered by warranty, but my surprise and disappointment was beyond explanation. I never expected 2023 Silverado ZR2 at 5,290 miles. This failure was covered by warranty, but my surprise and disappointment was beyond explanation. I never expected engine failure in a brand new vehicle. It occurred on a Sunday and on a whim I texted Greg James who was the sales rep I worked with. He actually replied and expressed his understandable and assured me they would get it fixed and get me in a loaner. I was in a loaner the next business day. Stephen from the service department provided me with updates as best as he could and was understanding and patient with me throughout the entire process. Greg also checked in with me and sought out updates for me. There was a delay securing some parts to compete the work and that was communicated to me. Beginning of week 5, Stephen let me know they expected to have the work done by the end of week on 3/1/2024. True to their word the engine was completely replaced and ready for pick up on 3/1. I have put 1600 miles on the new engine and all has been well so far and I’m beginning to trust my dream truck again. Thank you Eldorado Motors!! More