El Dorado Chevrolet - Service Center
McKinney, TX
2,010 Reviews of El Dorado Chevrolet - Service Center
The staff is always helpful and takes care of the customer only suggestion I have is to have more loaner vehicles available especially when dealing with recall repairs customer only suggestion I have is to have more loaner vehicles available especially when dealing with recall repairs More
He was rude didn't confirm work on my car. He said work was completed and nothing had been done. I was very upset and when I asked for a new advisor he threw my keys at David and told him to g He said work was completed and nothing had been done. I was very upset and when I asked for a new advisor he threw my keys at David and told him to give to someone else. Thank goodness for David and Pete they were very helpful and accommodating. More
The service department did everything in a timely manner. Staff at all levels was very professional and courteous. Staff at all levels was very professional and courteous. More
1) Repair oil leak at 1123 miles on 09-17-2024. 2) Repair the oil leak again at 2383 miles from 04-01-2025 through 04-14-2025. No loaner car was available. Wife had company from out of state. Trave 2) Repair the oil leak again at 2383 miles from 04-01-2025 through 04-14-2025. No loaner car was available. Wife had company from out of state. Traveling to central Texas. I needed a car for personal business. Communication between service department and customer lacking. More
Was very upset to bring my car in before making my first payment. Not getting looked at for 4-5 days after dropping off, and being told there would not be a car for me to drive. My vehicle was there for 2 1 payment. Not getting looked at for 4-5 days after dropping off, and being told there would not be a car for me to drive. My vehicle was there for 2 1/2 weeks. I picked it up and immediately had to return it due to another issue wrong. The entire experience was not so great. I do give a round of applause to Landon (in used cars) and Paul my service advisor for helping me in every way. More