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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
2,010 Reviews

2,010 Reviews of El Dorado Chevrolet - Service Center

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May 06, 2025

The staff is always helpful and takes care of the customer only suggestion I have is to have more loaner vehicles available especially when dealing with recall repairs More

by BCHACONAS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madi Mustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

A lot of confusion and misunderstandings,overall a good deal was all that really mattered but a lot of things could have been better. More

by CALVINAI
Recommend Dealer
Yes
Employees Worked With
Skyler
May 03, 2025

He was rude didn't confirm work on my car. He said work was completed and nothing had been done. I was very upset and when I asked for a new advisor he threw my keys at David and told him to g More

by ABANKS0608
Recommend Dealer
No
Employees Worked With
Jose
May 03, 2025

Addy always makes everything incredibly amazing I will continue to go there with that kind of service More

by Stilley
Recommend Dealer
Yes
Employees Worked With
Anthony Addy
May 02, 2025

The service department did everything in a timely manner. Staff at all levels was very professional and courteous. More

by CONTRAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Mustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

1) Repair oil leak at 1123 miles on 09-17-2024. 2) Repair the oil leak again at 2383 miles from 04-01-2025 through 04-14-2025. No loaner car was available. Wife had company from out of state. Trave More

by DALLASERVIN
Recommend Dealer
No
Employees Worked With
Peter Mueller & Anthony Addy
May 02, 2025 -

DALLASERVIN responded

DALLASERVIN 1) Repair oil leak at 1123 miles on 09-17-2024. 2) Repair the oil leak again at 2383 miles from 04-01-2025 through 04-14-2025. No loaner car was available. Wife had company from out of state. Traveling to central Texas. I needed a car for personal business. Communication between service department and customer lacking.

April 30, 2025

Was very upset to bring my car in before making my first payment. Not getting looked at for 4-5 days after dropping off, and being told there would not be a car for me to drive. My vehicle was there for 2 1 More

by Wrangler_girl06
Recommend Dealer
No
Employees Worked With
Paul, which helped me a lot.
April 30, 2025

They took excellent care of me and my vehicle They took care of my vehicle in a timely manner and gave me a card for a free wash More

by STANHARTUS
Recommend Dealer
Yes
Employees Worked With
Jose
April 30, 2025

Easy and convenient appointment. In and out in quickly for routine service. Tim is great More

by DARCY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
April 30, 2025

It was a good experience from test drive to the purchase, everyone are helpful and knowledgeable More

by M.PRAMODREDDY123
Recommend Dealer
Yes
Employees Worked With
Neal
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