El Dorado Chevrolet - Service Center

Greg is a friendly and personable salesman who makes the buying process easy. Byron in financing is kind and knows how to explain complicating numbers in an easy to understand way. buying process easy. Byron in financing is kind and knows how to explain complicating numbers in an easy to understand way. More

Very polite and friendly. A pleasant experience. I was not an all day thing like some dealerships A pleasant experience. I was not an all day thing like some dealerships More

Anthony and team were very professional and courteous and respectful of my time. They addressed my issue and did not try to oversell me. respectful of my time. They addressed my issue and did not try to oversell me. More

No loaners avail as always. $147 out of my pocket for a rental to get a diagnosis. Problem is covered under warranty. Of course the part is on backorder so I got my truck back u $147 out of my pocket for a rental to get a diagnosis. Problem is covered under warranty. Of course the part is on backorder so I got my truck back until the parts come in. I was told the truck is safe to drive but I can’t imagine that it’s not going to cause damage to the transmission. Needed a ride back to the dealership from the car rental company. After waiting for a long time I walked down the service road for 20mins to get to the dealership. At 9800mi the blower motor to the AC went out. At 18000mi lifters got stuck and had to be “fixed”. The GM way of fixing it is bare minimum. The cam, all lifters, and oil should be changed at minimum. But that’s not how it’s done. What damage was done to the motor during this? Who knows because you didn’t check. Now at 39000mi the transmission is messing up. Great work!! Mike McDonald is trying to do the best he can but his hands are tied. He’s a good man from what I can tell. The truck still had oily handprints on the hood from where they worked on it. More

Worst service I’ve ever experienced. Lied to multiple times about prices and time. Also very rude people to deal with. (Except Anthony!) Lied to multiple times about prices and time. Also very rude people to deal with. (Except Anthony!) More

Great communication quick response easy to accommodate our needs with our business. Paul was great to do business with our needs with our business. Paul was great to do business with More

Great service. Fast and professional. I would recommend to a friend in the future. Thanks Fast and professional. I would recommend to a friend in the future. Thanks More

I was assisted by Dlyan Stanfield. He was very informative, helpful, and made the process super easy. I’d definitely recommend anyone to this dealership as everyone I talked with was v He was very informative, helpful, and made the process super easy. I’d definitely recommend anyone to this dealership as everyone I talked with was very friendly. More

I was able to get in & the maintenance was done in a timely manner. They provided a comfortable waiting place. timely manner. They provided a comfortable waiting place. More

I waited over 3 hours for an oil change and tire rotation. I feel if that I'd the case you should advise the customer before hand. I barley made it to work on time. rotation. I feel if that I'd the case you should advise the customer before hand. I barley made it to work on time. More