El Paso Honda

They answer me the phone but once I spoke in Spanish they let me wait for more than 10 minutes and never answer I'm just trying to buy a part, this is called racism. when you talk in English they are friendl let me wait for more than 10 minutes and never answer I'm just trying to buy a part, this is called racism. when you talk in English they are friendly and nice with you. I don't know if Honda directors know about this behavior and read all these complaints. The people who work in service department have Latin roots, what a shame. More

Adrian R. went above and beyond with our 2020 Civic purchase. He kept his word, was honest and followed up with us during the sales process. He was professional and knowledgeable and was able to answer purchase. He kept his word, was honest and followed up with us during the sales process. He was professional and knowledgeable and was able to answer all our questions about the Civic. We had a great experience and owe it to Adrian. I will recommend him in the future to anyone looking for a vehicle . . More

To Javier and Jacob: We cannot thank you enough for To Javier and Jacob: We cannot thank you enough for everything you did to help us get into our new cars! You listened to our needs, heard what we we To Javier and Jacob: We cannot thank you enough for everything you did to help us get into our new cars! You listened to our needs, heard what we were saying, and best of all made it happen - under our budget! If I could give you a million stars for your work, I truly would! Buying a car is a stressful and confusing process and we walked out of there feeling well-informed and happy with our decision. Even though the process took a few hours, we never felt like a number to you two. You always checked in, gave us updates, and most important of all - you were both so honest with the information! This was our second time working with Javier and our first time with Jacob. I can honestly say that we are NEVER going to another dealership because of these two guys! Thank you for all your help and hard work! You two are truly a dream team! More

Frauds They are the WORST ever starting from the general manager who hung up on me and refused to give me a survey to let the customers know how bad they are They are the WORST ever starting from the general manager who hung up on me and refused to give me a survey to let the customers know how bad they are my car was there 72 hours they didn’t call me once they said my ac was blowing at 32 I took it to 2 other dealers it was blowing at 52 .they lie and try to cover the bad reviews if the gym will hang up on me nobody there is professional.they only lie and defraud the system BE AWARE of these people More

Great Exellente servicio al cliente especialmente el sr sandoval se los recomiendo ampliamente muy professional al igual que el sr rick nava en el dpto de f Exellente servicio al cliente especialmente el sr sandoval se los recomiendo ampliamente muy professional al igual que el sr rick nava en el dpto de finanzas muchas gracias el paso honda. More

Best experience ever! I was very impressed with the service received when purchasing my daughters Honda Civic, Aaron Gonzalez went above and beyond to provide us with infor I was very impressed with the service received when purchasing my daughters Honda Civic, Aaron Gonzalez went above and beyond to provide us with information and a fair price. I have purchased cars from other dealers to include Nissan, Mazda, Chevrolet and KIA but by far this has been the best experience ever. I highly recommend Aaron and Edward. More

Purchase of new vehicle Juda Escobar was very knowledgeable and courteous and provided outstanding customer service! He went above and beyond to meet our needs in the purcha Juda Escobar was very knowledgeable and courteous and provided outstanding customer service! He went above and beyond to meet our needs in the purchase of our CRV! Steve Wayne, our salesman, was very helpful and provided great customer service and answered all our questions. We will definitely recommend El Paso Honda to all our family and friends for all their vehicle needs! More

First time buyer of a new vehicle and my experience at Honda Working with sales consultant Edward Rivero was great as he gave me the best information about the vehicle and constantly kept me updated about the ar Working with sales consultant Edward Rivero was great as he gave me the best information about the vehicle and constantly kept me updated about the arrival of the vehicle. Finance manager, Gerry Vera gave me an affordable and great deal. As it was my first time buying a vehicle they really helped on every question I had. Highly recommend this location and the staff! More

Excellent Service & Prices General Manager Juda Escobar is great to work with. He gave me the best price fir my new Honda Accord. His team also provides excellent customer servi General Manager Juda Escobar is great to work with. He gave me the best price fir my new Honda Accord. His team also provides excellent customer service and follow up. I will definitely do business with them in the future. More

Best Dealership in El Paso!! Incredible team at El Paso Honda!! just bought my new 2018 CRV and could not be Happier!! Thank you so much Gilbert and Juda for the amazing Experienc Incredible team at El Paso Honda!! just bought my new 2018 CRV and could not be Happier!! Thank you so much Gilbert and Juda for the amazing Experience!!! More