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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,466 Reviews
Call Service Center (813) 321-1234

3,466 Reviews of Elder Ford of Tampa - Service Center

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March 17, 2022

Everything went well today Peter was awesome he went above and beyond to satisfy me Great Job Elder Ford And Thanks Peter In The Gast Lane 4can excellent job A+++ More

by Bwilliams274@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Take care!

March 17, 2022

I had another very bad experience and too long to extrapolate into this review. Basically, I had to follow up on maintenance requested due to technicians not reading service ticket. More

by gonzojr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name Not Shown or Updated
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Apr 02, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 17, 2022

Great place for service easy appointments and quality work. Car is ready when they said. More

by jrjulieski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
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Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 17, 2022

When they give you an estimate about your vehicle that's the price you pay. More

by asims1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 17, 2022

The staff was very professional and I would definitely recommend family and friends. The Establishment was very clean I give 5 stars! More

by nievespeter35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Report | Print
Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 17, 2022

Very helpful employees- never leave guessing about what is going on w my vehicle! Very efficient! More

by Pking1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas- collision center - 5 Stars
Report | Print
Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 15, 2022

Excellent service, fast turn around and friendly staff. Will return for service and will recommend to others. More

by tanderson0514
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 15, 2022

I received excellent service on my vehicle with Elder Ford. The staff was professional and friendly. All of my concerns were addressed and taken care of. More

by nekdukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole in the service department
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Mar 17, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Mar 17, 2022 -

nekdukes responded

Great services Nicole was awesome. Not sure of the lady's name that assisted me with the company car was kind as well.

March 14, 2022

I had a great experience at the Quick Lane facility by Elder Ford. They were timely in their work and they fixed a recall on my car while it was there as well. More

by Ledge217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Report | Print
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

March 14, 2022

Out standing service . Pete was awesome thanks clean cut lawns. Definitely recommend them. I give them 5 stars 🌟 More

by vinnmar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Report | Print
Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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