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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

Write a Review

664 Reviews of Daniel Alicea

July 01, 2026

Dealership Rating
Employee Rating

Everyone was courteous to me and my wife that’s why we bought the car More

by sygma1@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, DAVID FUNK, Kyle Clos, Cheyenne Lightfoot, Dayna Glover, Gino Benghazi, Pete Mancini, Arecio Canton

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Jul 03, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2026

Dealership Rating
Employee Rating

Was told I needed an alignment but after they said I need new tires and my tire pressure was at 40 psi when it should be at 35, I have a Ford f150 the psi shows 51 on my tires. Makes me wonder if I need the More

by HFAN3
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea

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Jun 29, 2026

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 24, 2026

Dealership Rating
Employee Rating

Convenient, fast and precise Nothing more to say because time is?? You don't appreciate my time, so I'm out ?? More

by tacook
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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Jun 27, 2026

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2026

Dealership Rating
Employee Rating

dan and the team always treat me very well and take care of mt concerns More

by melaniejtmc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Jennifer Perez, Brian Zeigler, Geoffrey Patterson, Cheyenne Lightfoot

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Jun 22, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

June 14, 2026

Dealership Rating
Employee Rating

Everyone was Friendly and respectful. I'm glad for the team effort in getting my vehicle back on the road 😊😊 Thanks More

by Jwmccloud1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Elder Ford of Tampa responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

June 14, 2026

Dealership Rating
Employee Rating

In a few words. Everyone was Friendly and respectful. I'm glad for the team effort in getting my vehicle back on the road ???? Thanks More

by Jwmccloud1
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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Jun 17, 2026

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2026

Dealership Rating
Employee Rating

It's mediocre and overpriced service. They replaced my rear camera on a recall and forgot to activate the rear tire guidance lines so I had to come back two weeks later. Also I just tried More

by vsperanza
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea

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Jun 12, 2026

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 31, 2026

Dealership Rating
Employee Rating

Great place, great location and great people to deal with had a great experience. Recommend anybody to go there. Thank you very much. More

by JUANHELIA5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Peter Nieves, Pete Mancini, Michael Loar, Arecio Canton

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Jun 02, 2026

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

May 27, 2026

Dealership Rating
Employee Rating

Service was performed efficiently and in a timely manner. Customer waiting area was available and comfortable. More

by dantheman101454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Pete Mancini, Arecio Canton

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May 30, 2026

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2026

Dealership Rating
Employee Rating

Things went very well The wait time was not bad! Just need a courtesy car to finish the work needed More

by richhawk79
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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May 26, 2026

Elder Ford of Tampa responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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