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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,469 Reviews

3,469 Reviews of Elder Ford of Tampa - Service Center

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January 27, 2019

Very comfortable Staff was very courteous the work was done well my service advisor was knowledgeable and very helpful I would recommend this dealership to someone els More

by dvdgautney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
December 25, 2018

Not replacing my airbag in a timely manner. I was in the Friday before Thanksgiving to have my 2010 Fusion evaluated for the air bag recall. I was told the part would be ordered and in within a More

by Owner abcd
Recommend Dealer
No
Employees Worked With
Spok to several others but have no names., Marty Heiss
Jan 04, 2019 -

Elder Ford of Tampa responded

I want to extend an apology for your negative experience with our dealership. However, I’d like to learn more about your situation and who you may have encountered. I want to make things right. So, please give me a call on 813-321-6710. General Manager Dan Sills

December 05, 2018

Excellent service Fast friendly service. I have all my vehicles serviced at Elder Ford. They always keepe informed on what is going on with my repair. Jason Barber is f More

by dkincaid77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Jan 04, 2019 -

Elder Ford of Tampa responded

I wanted personally to let you know how appreciative we were to receive your kind note. General Manager Dan Sills

December 04, 2018

Excellent Had my auto butler done at elder Ford on my transit van. Satisfied with the work that was completed. Eli was able to schedule my appointment More

by Transit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
December 04, 2018

Great customer service! The service center always takes good care of my trucks and keeps me informed. Johany is a pleasure to work with and always follows up to make sure eve More

by dsmith534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Great service The employees at elder ford are very friendly and helpful. I would visit again if I need to and recommend elder ford to my friends More

by wauncromero1909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
December 04, 2018

Excellent customer service Everyone was very helpful. Eventhough they were almost closing they make sure my car was repaired.From the manager to mechanic every one was professio More

by ZA2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Bray, Marty Heiss
December 04, 2018

Awesome Team I reccomend Elder Ford Service Center for their great work and quick timing to get you in and out. I appreciate them making sure all my service needs More

by gwimley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barber
December 04, 2018

Five Star Service Michael Brogano and his team did a great of communicating the issues, getting me a Lyft home and the car is running great since I got it back! Extrem More

by Kris S Callen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t know others names but it was a team effort!, Mike Bragano
December 04, 2018

A very good experience. The reason for this review. Elder Ford shows how a customer care is their first priority. They make you feel comfortable that your needs will be taken More

by mr.md17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles, Jason Bray, Jason Faiella, Jason Barber
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