Johany Trespalacios

I keep going back to Elder Ford because they always take care of my vehicle service and is always done right the first time , ., And always there to help when in need of a vehicle . care of my vehicle service and is always done right the first time , ., And always there to help when in need of a vehicle . More

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The team was professional and respectful and finished the required maintenance in a timely manner. required maintenance in a timely manner. More

by TWEBB388 Verified Customer Verified Customer

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It was not good. They did not cover any of my parts under my factory warranty and I'm a very unhappy customer not to mention stuff that I dropped it off for and probl They did not cover any of my parts under my factory warranty and I'm a very unhappy customer not to mention stuff that I dropped it off for and problems. I'm having with a brand new truck did not get resolved. More

by tomac821 Verified Customer Verified Customer

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Excellent Services very nice employees always gi beyond measure Thanks For everything elder Ford Awesome place measure Thanks For everything elder Ford Awesome place More

by brendabelton Verified Customer Verified Customer

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Excellent service. Kudos to my Service Advisor, Johany, and the Technician. They had to repair my A/C Evaporator Core. Due to the repair's time delay, they also provid Kudos to my Service Advisor, Johany, and the Technician. They had to repair my A/C Evaporator Core. Due to the repair's time delay, they also provided me with a loaner. I can always count on the great service I receive. I would also like to acknowledge the girls who handle the loaners. More

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My service advisor, Johany, was great! He fought to get me what I needed from my warranty coverage and was honest and open with communication on how things were going during my service. H He fought to get me what I needed from my warranty coverage and was honest and open with communication on how things were going during my service. He made sure everything was taken care of and then some! More

by cliotta1 Verified Customer Verified Customer

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Johany made it amazing. Best experience I've had with service so far. Courteous, attentive and communicative Best experience I've had with service so far. Courteous, attentive and communicative More

by michaelwilliamsonline Verified Customer Verified Customer

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I was happy with the whole process except for the estimated wait time. If it's going to take four hours, just tell me four hours not two hours. estimated wait time. If it's going to take four hours, just tell me four hours not two hours. More

by KHW210 Verified Customer Verified Customer

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Quality dealer that was customer focused and going distance to insure quality service. Elder Ford is a top notch dealer from sale to service. distance to insure quality service. Elder Ford is a top notch dealer from sale to service. More

by VETTE7282 Verified Customer Verified Customer

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Awesome communication and fast turnaround time. They offer loaners which is very important to me because I work 24/7 They offer loaners which is very important to me because I work 24/7 More

by RodneyClos Verified Customer Verified Customer

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