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Johany Trespalacios

Overview Reviews (901) Inventory (1067)

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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7

901 Reviews

Overview Reviews (901) Inventory (1067)

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

Commercial Service Advisor

Service Manager Fundamentals Certified

Quick Lane Manager Fundamentals Certified

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4.7

901 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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901 Reviews of Johany Trespalacios

June 18, 2026

Dealership Rating

Employee Rating

Sergio is the best salesman ever! The service department is the best in the Tampa Bay area! The service department is the best in the Tampa Bay area! More

by SUEYRAS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Geoffrey Patterson, Sergio Fabian

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June 18, 2026

Dealership Rating

Employee Rating

Sergio is the best salesman i have ever known! He really listens to you and helps to find what you need. The service department is top notch. Every advisor there is awesome! He really listens to you and helps to find what you need. The service department is top notch. Every advisor there is awesome! More

by SUEYRAS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Geoffrey Patterson, Sergio Fabian

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June 18, 2026

Dealership Rating

Employee Rating

Eficiencia y esmerada atención con mucha calidad siempre que utilizo cualquier servicio, me siento satisfecha. que utilizo cualquier servicio, me siento satisfecha. More

by YARIMANINO31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 12, 2026

Dealership Rating

Employee Rating

Very efficient and the dealership has a smooth running machine Service department deserves credit for their efforts machine Service department deserves credit for their efforts More

by ROBHOWELL0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Jun 13, 2026 -

Elder Ford of Tampa responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 12, 2026 -

ROBHOWELL0 responded

very qualified service department , with knowledgeable service writers who do their job well.

June 07, 2026

Dealership Rating

Employee Rating

very good He was able to work with me in making sure I could make a payment. As luck would have it, was able to start work on oil change right away. So I am very pleased that it all worked out right away. could make a payment. As luck would have it, was able to start work on oil change right away. So I am very pleased that it all worked out right away. More

by PATBESSKEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Jun 08, 2026 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

June 06, 2026

Dealership Rating

Employee Rating

Friendly and knowledgeable staff, they look out for you and your vehicle. Good quality work. and your vehicle. Good quality work. More

by Leigh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony over at the quicklane.

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Jun 07, 2026 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2026

Dealership Rating

Employee Rating

Great place, great location and great people to deal with had a great experience. Recommend anybody to go there. Thank you very much. had a great experience. Recommend anybody to go there. Thank you very much. More

by JUANHELIA5757

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Peter Nieves, Pete Mancini, Michael Loar, Arecio Canton

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Jun 02, 2026 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

May 29, 2026

Dealership Rating

Employee Rating

Good service, they were able to help me fast. Good service, they were able to help me fast, repair the issue thanks Johany for you help and service. Good service, they were able to help me fast, repair the issue thanks Johany for you help and service. More

by eunir7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Jun 01, 2026 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Dealership Rating

Employee Rating

Fantastic well taken care of all problems resolved and will return Will refer them anytime will return Will refer them anytime More

by dlvaldez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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May 30, 2026 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2026

Dealership Rating

Employee Rating

Service was performed efficiently and in a timely manner. Customer waiting area was available and comfortable. Customer waiting area was available and comfortable. More

by dantheman101454

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini, Arecio Canton

Report | Print

May 30, 2026 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Don't hesitate to call us if you ever need anything. Be safe on the road!

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