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Johany Trespalacios
Johany Trespalacios, Assistant Service Manager, Elder Ford of Tampa
4.8

Johany Trespalacios

Assistant Service Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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Dealership Experience

6 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

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200 Reviews of Johany Trespalacios

September 23, 2018

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"Prompt service"

- RVAELLO Verified Customer

I have been a customer here for a long time, therefore have a relationship with a lot of employees. The service advisor, Mr. Trespalacios is always, available, understanding, accommodating, and accurate. I will keep bringing all my vehicles here due to people like him.

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Recommend Dealer
Yes

Other Employees Tagged: Maurice Rojo, Nacer Menouni

Sep 24, 2018

Elder Ford of Tampa responded

Thank you for choosing us, and even more for leaving us this review about your experience. Being a local company, a lot of our customers are referred to us by existing customers. Here's hoping that you will recommend us to friends as well as family in the future. General Manager Dan Sills

Sep 24, 2018

Elder Ford of Tampa responded

Thanks for taking the time to share your opinion on our dealership with other DealerRater users. General Manager Dan Sills

September 22, 2018

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"Great experience"

- Simplycleannow

I would do business with Elder Ford of Tampa with just a handshake. Found Chris Haddad and management to be honest and trustworthy. They went out of there way to help me get a great truck within my budget. Great job! Bryan D

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Recommend Dealer
Yes

Other Employees Tagged: Chris Haddad , Keith Hodge and other managers as well.

Sep 24, 2018

Elder Ford of Tampa responded

Thank you for choosing us, and even more for leaving us this review about your experience. Being a local company, a lot of our customers are referred to us by existing customers. Here's hoping that you will recommend us to friends as well as family in the future. General Manager Dan Sills

Sep 24, 2018

Elder Ford of Tampa responded

Thank you for choosing us, and even more for leaving us this review about your experience. Being a local company, a lot of our customers are referred to us by existing customers. Here's hoping that you will recommend us to friends as well as family in the future. General Manager Dan Sills

September 21, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Listened to our needs and wants for our investment"

- kmoots Verified Customer

Humble kind generous the experience was one you would expect from family they definitely listened to what we wanted and didn't try to force sell anything they listened they looked at what we could invest and they came up with the best options for us to make a decision on best experience ever

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Recommend Dealer
Yes

Other Employees Tagged: Trey Hill, Austin Kedrie

September 20, 2018

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Employee Rating
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"Constant Service Advisor Turnover"

- NOMAD6266 Verified Customer

Staffing and training creates confusion and inconvenience. I was advised my car was ready for pickup, however, after arriving to pick up my car, it took an additional hor before I was checked out.

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Recommend Dealer
Yes

September 19, 2018

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Employee Rating
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"30k mile service"

- EELSNOT Verified Customer

Dropped off Big Blue the night before, they called the next morning asking what I wanted done. Serviced it, took care of a minor recall, picked it up after work. Nice job.

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Recommend Dealer
Yes

September 19, 2018

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Great service as it always should be"

- Ivan U. Verified Customer

I greatly appreciated the service and recommendations provided by my service advisor, J. Trespalacios. I will definitively keep elder ford For my car maintenance needs

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Recommend Dealer
Yes

September 17, 2018

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Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Great service experience "

- htorres516 Verified Customer

Great service experience. The work on my windows was done quickly. My car was washed. The service advisor was professional and friendly. I would recommend Elder Ford.

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Recommend Dealer
Yes

September 17, 2018

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Employee Rating
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"Great sales man Ken Lee!"

- NICHOLENEWMAN31 Verified Customer

Our salesman Ken Lee was very helpful with getting me the truck of my dreams. He was very knowledgeable about the vehicle and it’s features too. Thank you Ken!!

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Recommend Dealer
Yes

Other Employees Tagged: Ken Lee

September 14, 2018

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Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"It was very easy to buy a car. "

- vprn53 Verified Customer

Chris was awesome. As was everyone I dealt with. I would make the trip over there because they are very organized. Thank you so much

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Recommend Dealer
Yes

Other Employees Tagged: Trey Hill, Chris Haddad

September 14, 2018

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Quick service"

- KIMJCOX5415 Verified Customer

I called to get a recall repaired on my Escape. They were quick to schedule an appointment. I was provided a loaner vehicle and the experience was painless.

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Recommend Dealer
Yes

Other Employees Tagged: Rob Elder

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