Elder Ford of Tampa - Service Center

Great service Great experience with all the employees. My go to dealership. I Wii be a customer for as long as Rob and Oscar are there. Thanks Great experience with all the employees. My go to dealership. I Wii be a customer for as long as Rob and Oscar are there. Thanks More

Above Expectations Friendly service from everyone. Mike went above and beyond to make me feel that I was a valued customer. I came in for a regular oil change and neede Friendly service from everyone. Mike went above and beyond to make me feel that I was a valued customer. I came in for a regular oil change and needed brakes. Mike kept me updated on the progress because it was taking longer than expected. My car was washed and waxed without me having to request it and driven right up to the door. More

work for adding performance parts to vehicle. Great place to get your service done for performance parts. Very customer friendly and very knowledgeable on what parts will work best on your Ford ve Great place to get your service done for performance parts. Very customer friendly and very knowledgeable on what parts will work best on your Ford vehicle. More

Great service Personnel were professional and friendly. I trust the services were completed as promised. I waited for my car and the lounge was comfortable and free Personnel were professional and friendly. I trust the services were completed as promised. I waited for my car and the lounge was comfortable and free coffee greatly appreciated! More

Great service. Scheduling was promt and service was exactly what they said they would do with minimum cost. My service rep explained everthing they had done to the c Scheduling was promt and service was exactly what they said they would do with minimum cost. My service rep explained everthing they had done to the car to my complete satisfaction. More

Great quick easy Seamless great work fast curtious I worked with two employees briefly and they were both very professional The Geico rep really handled this repai Seamless great work fast curtious I worked with two employees briefly and they were both very professional The Geico rep really handled this repair for me. More

Do good work terrible customer service I called for a recall and the woman that booked the appointment was curt and rude. After some back and forth I booked it for 7am the following Wednesd I called for a recall and the woman that booked the appointment was curt and rude. After some back and forth I booked it for 7am the following Wednesday. I showed up at 6:55am and was shown to the desk of my service advisor. About 10 minutes later I was told he was running late. At 7:30am after watching the manager walk by me sitting there 5 times and hearing the other service advisors screwing around up front I finally walked up and asked if any of them could help me. 5 minutes later I was taken care of and out the door. It was really frustrating to watch 3 or 4 different people that were doing nothing walk past me and not offer to help until I got upset about it. The cherry on top is the same manager that walked past me 5 times in the morning asked if there was anything he could do when I expressed my frustration while picking my car up. It's amazing that me letting him know he wasn't going to get perfect survey results is what it took to wake him up. More

Great job Took my sons 2015 Ford Fusion in for service they fixed everything did a recall and advised of a service bulletin.. they also called me a Lyft to work Took my sons 2015 Ford Fusion in for service they fixed everything did a recall and advised of a service bulletin.. they also called me a Lyft to work.. great service!! More

Oil change, tire rotation. The works. Always a pleasure to have my car serviced at Elder Ford.The crew there are very nice and know what they are doing. I have bought three cars from there Always a pleasure to have my car serviced at Elder Ford.The crew there are very nice and know what they are doing. I have bought three cars from there and will continue to do so. More