3,462 Reviews of Elder Ford of Tampa - Service Center
Overall experience I have bought an f150 and a f250 from elder since 2015 and you have been the sole service place for me mainly because of my trust in your service dept I have bought an f150 and a f250 from elder since 2015 and you have been the sole service place for me mainly because of my trust in your service dept esp mr Walt Hines. I have since learned they he is no longer there I cannot say that I will always use elder. More
Jeremy the manager I couldn’t be more happier he went above and beyond for me to make sure all my problems were fixed. From now on I will only go to your guys ford place I couldn’t be more happier he went above and beyond for me to make sure all my problems were fixed. From now on I will only go to your guys ford place and no other. Thanks again for everything you did for me Jeremy Bour not sure how to spell his last name but he needs a raise he was great to work work with and kept me in the loop about everything. More
Great Service The service department takes care of you. Will provide courtesy transportation if the visit is lengthy and will address any concerns you have about yo The service department takes care of you. Will provide courtesy transportation if the visit is lengthy and will address any concerns you have about your vehicle. More
Great experience Great service was given within reasonable time with complete understanding and no hassle. Toni was able to cater to the problem with exceptional custo Great service was given within reasonable time with complete understanding and no hassle. Toni was able to cater to the problem with exceptional customer service. More
Recall reject My car overheated after taking it in for a coolant recall because it didnt take the code. Marty treated me well and took care of everything from tran My car overheated after taking it in for a coolant recall because it didnt take the code. Marty treated me well and took care of everything from transit to repair. Definitely recommend them, they will stand behind their work. More
Overall speed of service wasn't w. Would've helped if service was speedier.Please considered reviewing your relationship with the companies that provide your warranties. It took over 30 Would've helped if service was speedier.Please considered reviewing your relationship with the companies that provide your warranties. It took over 30 minutes to get an approval of my service. This negatively affected my rating of this service. More
Great Service Accepted vehicle as scheduled. Completed same day and done correctly the first time. I will be back for future items as required. Thanks for a good ex Accepted vehicle as scheduled. Completed same day and done correctly the first time. I will be back for future items as required. Thanks for a good experience. More
Best service experience ever. From start to finish. Was very easy to set my appointment. Was greeted right away when I got there, and was kept informed through the entire process. Highly recommend Elder Was very easy to set my appointment. Was greeted right away when I got there, and was kept informed through the entire process. Highly recommend Elder Ford for service. Thank you guys. More
Good experience. Good experience and good customer experience. They kept me in the loop at all times. The wait time was consistent with what I was told it would take. Good experience and good customer experience. They kept me in the loop at all times. The wait time was consistent with what I was told it would take. More
Keeping customers satisfied. Elder Ford service department has gone the extra mile to make sure I was satisfied with their work. I will always have my vehicle serviced at this dea Elder Ford service department has gone the extra mile to make sure I was satisfied with their work. I will always have my vehicle serviced at this dealership. More