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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,482 Reviews

3,482 Reviews of Elder Ford of Tampa - Service Center

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November 04, 2018

Outstanding Service and Warranty Experience The service and warranty work was completed in an outstanding manner. Johany is always great to work with. One of the best perks from buying my car a More

by JIMCERNY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2018

Great service I always get great service whenever I take my vehicles in. This is why I always come back to Elder Ford. My kids really enjoy the play area too More

by UNIT1759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spencer
November 03, 2018

Great experience I highly recommend Elder Ford service center and Dealership. I purchased my truck here in 2016 and use this service department exclusively. I was in More

by 513karc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragano
November 01, 2018

Great experience Very friendly and prompt greeting as soon as I pulled up. Car looked great after service. Everyone I have been in contact with at the dealership has More

by TERBUC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spencer
November 01, 2018

Great Customer Service Service was excellent. Johany and Service Director David went above and beyond to take care of the issue with my vehicle. Always professional, and acc More

by JRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bartalis
November 01, 2018

Mike on Quicklane is the best Mike in Quicklane is the best. Easy to work with, considerate, understands the customers needs. Please acknowledge Mike. I will be back because o More

by Elder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragano
November 01, 2018

car tune up Great service on all who work at elder ford everyone was top quality people. I would recommend the service dept to my family and friends More

by JIM.ELSWICK27@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Good not Great I made an appointment for an oil change and to buy an accessory. Well I had to wait 3 1/2 hours to get my car back, just for the oil change. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spencer, Jason Barber
October 31, 2018

No true mechanics If the computer can't tell them what's wrong they cannot fix it. Was asked my opinion before was told a manager would call me back about my complaint More

by Larry30256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale
Nov 05, 2018 -

Elder Ford of Tampa responded

I want to extend an apology for your negative experience with our dealership. However, I’d like to learn more about your situation and who you may have encountered. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to this message directly and I will respond to you promptly. I look forward to hearing from you and working to improve this situation. General Manager Dan Sills

October 31, 2018

Best Ford Location I’ve been to several ford dealerships and this one is now my preferred location. Mike and the rest of the service department were very friendly and he More

by Bree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragano
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