3,458 Reviews of Elder Ford of Tampa - Service Center
Very good The service was great.mr Johnson was very professional and friendly I would not hesitate about returning to elder ford and mr.johnson for my next appo The service was great.mr Johnson was very professional and friendly I would not hesitate about returning to elder ford and mr.johnson for my next appointment. More
Review As s whole,all is good when it comes to the service being performed. No problems there. I just wonder why when it comes time to settle up and I use my As s whole,all is good when it comes to the service being performed. No problems there. I just wonder why when it comes time to settle up and I use my Ford Quick Lane card,the person I’m dealing with always has to go somewhere else to run the card. That process should be able to be handled right there at the counter I’m standing at,allowing me to finish up and leave. Also there have been times when you’re running certain specials and I the customer have to in form the person I’m dealing with about said special. I’ll bring it to their attention and I get the impression they know absolutely nothing about it. I would think that you’re employees would be totally aware of Ford specials and promotions,because sometimes the customer isn’t aware, and they could be informed by whom ever they’re dealing with. Other than what I’ve just mentioned,like I said,all is good. More
Not inform correctly came for oil change and tire rotation and filters change it took longer than expected and by the time I got the car I was not explain why the tires we came for oil change and tire rotation and filters change it took longer than expected and by the time I got the car I was not explain why the tires were not rotated I had to inquire. More
Honest I am relieve to find a service department that recommend service that would benefit the drivability of my truck without running the bill up for thing I am relieve to find a service department that recommend service that would benefit the drivability of my truck without running the bill up for thing that a 12 year old truck can live without. I love my truck again. More
Outstanding Employees friendly,fast service.Works done ln a timely manner.Greeted be everyone when looking at vehicle or waiting for someone or something.Everyone Employees friendly,fast service.Works done ln a timely manner.Greeted be everyone when looking at vehicle or waiting for someone or something.Everyone is always neat and happy showroom and vehicles a pleasure to look at and be at. More
Great people great service This place is great. They fixed my car awesome!. I recommend them to everyone. Make an appointment and you get right in. My srvice wtiter was awrsom This place is great. They fixed my car awesome!. I recommend them to everyone. Make an appointment and you get right in. My srvice wtiter was awrsome and my technician was knowledegable. More
Satisfied Customer I have nothing but the highest of compliments for Elder Ford. The work that was done on my car, was met in every way to my greatest satisfaction. I mu I have nothing but the highest of compliments for Elder Ford. The work that was done on my car, was met in every way to my greatest satisfaction. I must also say that my service advisor Johany Trespalacios kept me informed to the progress of my car as it was being serviced until it’s completion . 5 ?? stars to Elder Ford and Johany. More
Repair Service guy was great made sure I had a ride to where I needed to go... unfortunately the reason I took the jeep in was not fixed and I have to take Service guy was great made sure I had a ride to where I needed to go... unfortunately the reason I took the jeep in was not fixed and I have to take it back today....... not happy with this as I live 35 min away.. More
Service completed quickly and thoroughly! Visited Elder for a scheduled Auto Butler application. It was completed much sooner than I expected and the application was thorough. Customer service Visited Elder for a scheduled Auto Butler application. It was completed much sooner than I expected and the application was thorough. Customer service was excellent, too! More
First visit so so. Second terrific! Battery running low. Was recharged, but was not wotking properly. Second visit, short and battery replaced . Both visits were not scheduled and they Battery running low. Was recharged, but was not wotking properly. Second visit, short and battery replaced . Both visits were not scheduled and they took me and were very gracious. Felt as though they really cared about me and my car. More