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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,463 Reviews

3,463 Reviews of Elder Ford of Tampa - Service Center

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August 18, 2018

Great service! Toni, was very good and very detailed. She kept me informed through the whole process. Going forward I would like for her to be my service advisor. More

by MICHAELHASKINS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
August 18, 2018

dent removed did a great job. great experience you have a new and happy customer. chris haddad did a great job .he also took care of all my concerns More

by jfolsom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Chris Haddad
August 17, 2018

Toni is awesome! I bought my truck 2 weeks ago and wanted it leveled. So after doing so I spoke with Toni and came in for an alignment as well as to check the leveling More

by drbrucato0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
August 17, 2018

Great customer service Marty was my service advisor and he was on top of everything. He kept informed about what was going on.From now on Marty is my man. More

by diluvselvis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
August 17, 2018

First New Car Feels Good Martindale McLymont Kathy referred me to Martin, from the start he’s funny guy and is an awesome sales guy and knows his way of words. I would’ve neve More

by Reyes_4527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martindale McLymont
August 16, 2018

Excellent My service experience was excellent. Dre' was knowledgeable and efficient and responsive. Also the guy who checked me out who's name is either Mark or More

by Mscriven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyandre Reed 5 STARS
Aug 17, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Service Department. I'm so pleased to know that your scheduled visit went well. I hope that you recommend us to your family and friends in the future. General Manager Dan Sills

August 16, 2018

Oil change, recalls and repairs Dre did a great job with my truck as always. He keeps me well informed and always takes care of the details. Never any surprisesb work him. Very sorry More

by BOBMUNDAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre in Service
Aug 17, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our dealership. I hope that you recommend us to your family and friends in the future. General Manager Dan Sills

August 16, 2018

Great I was happy to see Daniel move from loaner car was prompt on communication with updates and progress. Work was clean, the team washed the truck, Th More

by James Harden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
Aug 17, 2018 -

Elder Ford of Tampa responded

I wanted personally to let you know how appreciative we were to receive your kind note. General Manager Dan Sills

August 16, 2018

Something wrong with the brake of my car Everything is great, and the only one thing is it is too expensive for a student. I have learned so mush about Ford from American history class, and a More

by zhaom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metin Cihaner
Aug 17, 2018 -

Elder Ford of Tampa responded

We are extremely sorry to hear that things did not work out well. The staff at our dealership can always work with you to find a solution. Manager Dan Sills 813-321-6710

August 16, 2018

Happy customer Martin was friendly I’ll definetely recommend him to my friends and family great salesman the dealerships had a lot to choose from awesome place More

by Luke1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martindale McLymont
Aug 17, 2018 -

Elder Ford of Tampa responded

Thank you for choosing us, and even more for leaving us this review about your experience. Being local, a lot of our customers are referred to us by existing customers. Here's hoping that you will recommend us to friends as well as family in the future. General Manager Dan Sills

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