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3,492 Reviews of Elder Ford of Tampa - Service Center
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June 28, 2018
Awesome!!!!!!!!!! Best service of a Ford anywhere!!!!! Not the biggest, but the best in service..................you are treated like a human being and that is most gr Best service of a Ford anywhere!!!!! Not the biggest, but the best in service..................you are treated like a human being and that is most greatly appreciated. More
by jbarnish54
Verified CustomerEmployees Worked With
June 28, 2018
Repairs Had issues with my 2016 Ford Expedition El Plantium. They checked out and fixed it. Marty was great. Had to leave to go on vacation and they gave me a Had issues with my 2016 Ford Expedition El Plantium. They checked out and fixed it. Marty was great. Had to leave to go on vacation and they gave me an excellent vehicle to accommodate my needs while the car was being repaired. Daniel in the rents office was great. Thanks for not letting my vacation be ruin over a car repair! Excellent service from them! More
by MARWT7
Employees Worked With
Marty Hess
June 27, 2018
Very courteous,and helpful. I had a flat tire first thing in the morning. Luckly I had roadside asst. from Ford and they sent somone out in 30-35 mins. Then I got a new tire at E I had a flat tire first thing in the morning. Luckly I had roadside asst. from Ford and they sent somone out in 30-35 mins. Then I got a new tire at Elder Ford within a 1 1/2 hrs. Very helpful and courteous. More
by DAubrey
Employees Worked With
Kendall service advisor
June 27, 2018
Fast, Curtious, Complete Our service was supposed to take anywhere from two to three days, Marty, Dion and their team got it done in a day. Oscar is a man of his word. Thank y Our service was supposed to take anywhere from two to three days, Marty, Dion and their team got it done in a day. Oscar is a man of his word. Thank you always Oscar. More
by timkelley3
Employees Worked With
Deon appolstry, Marty Service Advisor., Oscar Penalver
June 27, 2018
Great service and customer care I went in for routine service and inspection. While I was there, the service techs also addressed an issue with my spare key fob. I was kept well info I went in for routine service and inspection. While I was there, the service techs also addressed an issue with my spare key fob. I was kept well informed about the progress of the service and everything was explained to me in a courteous and thorough manner. More
by LOTUS4LYPHE
Employees Worked With
Kendall Pamer
June 27, 2018
Service dept Everyone was so helpful and friendly. You fixed our problem without a fight. We had the same problem (low tire pressure) for months and Bill Currie ne Everyone was so helpful and friendly. You fixed our problem without a fight. We had the same problem (low tire pressure) for months and Bill Currie never found the nail in the tire More
by rlowry13
Employees Worked With
Dre. One time and two very nice women the second time
June 26, 2018
Fixed Johany and the technician worked on figuring out what was wrong with my AC and got it fixed. Even though it took a while to get parts I was updated o Johany and the technician worked on figuring out what was wrong with my AC and got it fixed. Even though it took a while to get parts I was updated on a regular basis. More
by RPR24
Employees Worked With
June 26, 2018
Car transported from FL to NJ I was relieved when the car arrived. It was LOADED with personal belongings needed for five months. Everything was in perfect order, much to my reli I was relieved when the car arrived. It was LOADED with personal belongings needed for five months. Everything was in perfect order, much to my relief. THANKS! More
by NONE3
Employees Worked With
Keith Hodge, Rob Elder
June 26, 2018
Fixed recall issue Elder Ford has excellent customer service. I was treated with respect and was informed at every step of the process. The employees have a customer ori Elder Ford has excellent customer service. I was treated with respect and was informed at every step of the process. The employees have a customer oriented focus that makes you feel like your number one. More
by Kpreston1968
Employees Worked With
Jason Bray
June 25, 2018
Awesome service. Awesome service as always, Johanna is great to have as a service writer. Very professional and always has a smile on his face. He always keeps me info Awesome service as always, Johanna is great to have as a service writer. Very professional and always has a smile on his face. He always keeps me informed. More
by CAMPINGBUF
