Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,493 Reviews

3,493 Reviews of Elder Ford of Tampa - Service Center

Sort by
June 06, 2018

Not very happy, very disappointed I’m a little disappointed. My rep (Johanna trespalacios) always is able to find my ford account number in order for me to pay with it, however, Mike t More

by LISSETTE_D
Recommend Dealer
No
Employees Worked With
It was Michael at service don’t remember last name
Jun 07, 2018 -

Elder Ford of Tampa responded

I would like to apologize for your negative experience in our Service Department. However, I'd like to learn more about your situation and try to make it right. So, please give me a call on 813-321-6710. I look forward to hearing from you and earning you back your business. General Manager Dan Sills

June 06, 2018

Excellent Marti was so great with everything .he kept me informed and he made sure everything was right with the car before it was returned. AMAZING More

by Summerellaianhailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marti
June 06, 2018

Always friendly, always helpful You can’t go wrong bringing your vehicle to Elder. I don’t trust anyone else with service. They make the experience seamless and quick. More

by jill.a.alt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hornak, Walt Hines
June 06, 2018

Great service at Elder Ford Service completed as scheduled even though I made an additional request when I arrived. Everyone was friendly, helpful, and professional throughout th More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jherre T.
June 06, 2018

High mileage flushes I really like service I received as always People are very nice and helpful. Did not take to long. I was promised mid pm and it was done by noon. More

by IGOR925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fast lane assistant manager
June 06, 2018

Friendly and caring service people I had a general service done and that is where they found an issue in the oil pan. Had they had not spotted it, I possibly could have been broken all More

by kcfg007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

An Efficent Pit Stop Came in to get my Ford Fusion serviced for a steering recall. Marty Heiss was able to schedule the recall service and the Auto Butler too. I mention More

by KENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
June 05, 2018

Exiliant timing for a walk in They're Exiliant in all ways to keep you posted on the progress of your vehicle and Curtis manner for with it was done. I am well please Ed with the s More

by wildmansm.sm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Riley, Robo Rivera, Damian Olmo
June 05, 2018

Great service on our Escape We brought our Escape in, with issues with starting, which turned out to be the battery. We also had scheduled maintenance done. The work was done qui More

by NANCYANDMARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
June 05, 2018

Great Although they could not fix my car right then parts were order and a appointment was made so it could be fix. So i was not there long More

by Sheryl brewster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ferrell
...
300
...