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This rating includes all service center reviews, with more weight given to recent reviews.
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3,493 Reviews of Elder Ford of Tampa - Service Center
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June 01, 2018
Warranty work done on my explorer I had a knocking noise and they thought it was one thing but it wasn’t that, and they worked hard to find the real issue and repaired it. They never g I had a knocking noise and they thought it was one thing but it wasn’t that, and they worked hard to find the real issue and repaired it. They never gave up. Great job! More
by NICHOLENEWMAN31
Verified Customer
June 01, 2018
Oil change and tire rotation Initial called in for recall on my manual 2016 Ford Focus but parts are available yet so was informed of situation. Bought the car at Elder and was us Initial called in for recall on my manual 2016 Ford Focus but parts are available yet so was informed of situation. Bought the car at Elder and was using my free first oil change and tire rotation and it was a wonderful experience. Wish I lived in town to get more services done here. More
by alangiaquiphan
Employees Worked With
Mike Hennagir
June 01, 2018
Excellent Johany always provides excellent customer service. I might have looked elsewhere for my escape when I purchased in 2016 but he is the reason why I pu Johany always provides excellent customer service. I might have looked elsewhere for my escape when I purchased in 2016 but he is the reason why I purchased at Elder Ford. More
by KGWEISS
Employees Worked With
May 31, 2018
4th time I brought truck in same problem, Butler not done Brought truck 4 time for radio blue tooth not working. I want to pursue the lemon law. In addition, they had my truck for 4 days and auto Butler was Brought truck 4 time for radio blue tooth not working. I want to pursue the lemon law. In addition, they had my truck for 4 days and auto Butler was not done. More
by THEPHILWATSON
Employees Worked With
Chris
May 31, 2018
Service Brought it in checked me in quickly called Uber and I was at the office quickly and return trip was quick and allowed me to get back to work Brought it in checked me in quickly called Uber and I was at the office quickly and return trip was quick and allowed me to get back to work More
by Cecilhhjr
Employees Worked With
May 31, 2018
Good Communication My repair was extensive and required a week's work. Johany did a very good job keeping me up to date. He was very responsive to my questions and c My repair was extensive and required a week's work. Johany did a very good job keeping me up to date. He was very responsive to my questions and concerns. He made me feel like a person and not just a number. More
by freeagent1
May 31, 2018
Extremely customer service friendly provider Service experience with Elder Ford was beyond outstanding. Combined with the relaxed atmosphere in the service lounge made my visit that much more enj Service experience with Elder Ford was beyond outstanding. Combined with the relaxed atmosphere in the service lounge made my visit that much more enjoyable. Jherre Tuders was professional and courteous in enhancing the great service reputation that I have had as a long time customer of Elder Ford. Thank you for the experience. Larry Jordan More
by JORDANTDO
Employees Worked With
Jherre Tuders
May 31, 2018
Oil Change I normally do my own oil changes but when I'm short on time I stop in to Elder Ford. A friend recommended the service department and I'm glad he did. I normally do my own oil changes but when I'm short on time I stop in to Elder Ford. A friend recommended the service department and I'm glad he did. I've been very happy with the experience and will return for my service needs. More
by wes320mp
Employees Worked With
Mike Bragano
May 30, 2018
Fast service Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and co Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and counseling regarding inquiries and future replacements/repairs. More
by Satisfied Customer
Employees Worked With
May 30, 2018
Recall. Replacement service Wow ! Called ...service scheduled next day ! Quickly replaced part & even washed my car !! I love Elder Ford ! MARTY was the balm !! Couldn' Wow ! Called ...service scheduled next day ! Quickly replaced part & even washed my car !! I love Elder Ford ! MARTY was the balm !! Couldn't have been nicer !! More
by grambee55
Employees Worked With
Marty, Ken Lee
