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3,494 Reviews of Elder Ford of Tampa - Service Center
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May 22, 2018
Exceptional & professional Patiently thorough service that was on time with comfortable waiting areas that meet the needs of all Ages and customer types. Friendly people that u Patiently thorough service that was on time with comfortable waiting areas that meet the needs of all Ages and customer types. Friendly people that understood they were developing relationships that impact future buying decisions. Could not of been more pleased or expected anything better. Top notch! More
by Kkelly9494
Verified CustomerEmployees Worked With
Anthony Edward Scot (Service)
May 21, 2018
Another satisfied visit I got a recall letter, call up Elder Ford and the appointment was made for the next day. Upon my arrival I was greeted and escorted inside to see Dre, I got a recall letter, call up Elder Ford and the appointment was made for the next day. Upon my arrival I was greeted and escorted inside to see Dre, who by the way was polite and courteous, he was knowledgeable about the recall and assured me that it wasn’t anything to worry about he got me checked in quickly and called for my Uber. Upon my return to pick up my car my experience with him was just the same, he is very pleasant, professional and personable. That’s what I love about the staff at Elder Ford the #1 Ford dealer in Tampa More
by KATRINADDUNCAN
Employees Worked With
Dre, Scott Walls
May 21, 2018
Excellent and Thorough Elder Ford did a great job and went the extra mile to point out a mistake I made when I accidentally hit the Park button on my console. Thank You... Elder Ford did a great job and went the extra mile to point out a mistake I made when I accidentally hit the Park button on my console. Thank You......Audry Colston More
by COOLMSAC
Employees Worked With
Jessica Riley
May 21, 2018
Great Service, Great Customer!! Since I purchase my car service here at Elder Ford has been. great. Service center has got the job has been always get the job done. Since I purchase my car service here at Elder Ford has been. great. Service center has got the job has been always get the job done. More
by hills.lashawn
Employees Worked With
Ken Lee
May 21, 2018
Always professional and economical . It's easier and cheaper than doing it myself. I would recommend The Works Oil Change to anybody regardless of make and model. . It's easier and cheaper than doing it myself. I would recommend The Works Oil Change to anybody regardless of make and model. More
by rafael.santayana
Employees Worked With
Ken Lee , Jason Fuchs
May 21, 2018
Over 2 hours for oil change I had a 12pm appt. for an oil change for my 2015 F150. It took 2 hours and 10 minutes for an oil change which is totally unacceptable to me. I had a 12pm appt. for an oil change for my 2015 F150. It took 2 hours and 10 minutes for an oil change which is totally unacceptable to me. More
by MMITTIES
Employees Worked With
Mike Bragene Quick lane manager
May 20, 2018
Always have a great experience! I’m giving high rating because Ford is always great, the staff is amazing they try their best to get you out fast. I would recommend Ford to Friends a I’m giving high rating because Ford is always great, the staff is amazing they try their best to get you out fast. I would recommend Ford to Friends and Family! More
by Kellytino02
Employees Worked With
I think his name was Dru
May 19, 2018
Okay!! Auto butler was completed but there are other issues to be addressed that have not been yet hopefully will be soon as i have had many people reach out Auto butler was completed but there are other issues to be addressed that have not been yet hopefully will be soon as i have had many people reach out to me regarding my visit More
by jengelmann18
Employees Worked With
Johnny
May 19, 2018
Modifications to the newly purchased vehicle. I dropped off my car to service on Friday May 4th. This was a few days after purchasing at your dealership. I was promised that it will be returned w I dropped off my car to service on Friday May 4th. This was a few days after purchasing at your dealership. I was promised that it will be returned within 1-2 days. I received it on Thursday May 17th. In the meantime, I made countless phone calls, sent text messages, to follow-up. One of the worst Customer Service experiences in my life. More
by KKOCA
Employees Worked With
DION FORBES
May 18, 2018
Everyone was very helpful and attentive! I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Speci I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Special thanks to Toni in the service department for going the extra mile! More
by ADRIANCHESTER35
Employees Worked With
