Elder Ford of Tampa - Service Center

Professional Service I made an appointment the were ready for me took care of my truck and delivered it on time and washed. All the staff were very professional. Thought I I made an appointment the were ready for me took care of my truck and delivered it on time and washed. All the staff were very professional. Thought I was at the Mercedes dealership. More

Pleasant I have several issues with my car. However Marty Heiss has and is continuing to assist me with completing the goal of getting my car to the ultimate g I have several issues with my car. However Marty Heiss has and is continuing to assist me with completing the goal of getting my car to the ultimate goal of condition. He is patient, empathetic and pleading to talk to and work with. More

Excellent service Fast, courteous and very reliable. The staff are always friendly, willing and able to assist you in your needs. I drive nearly an hour not because I p Fast, courteous and very reliable. The staff are always friendly, willing and able to assist you in your needs. I drive nearly an hour not because I purchased from Elder Ford, but because of the total service! More

Exceptional customer service There were a few issues after my service was done(It was a major service) but when I called, Dre immediately took care of them and made sure I was com There were a few issues after my service was done(It was a major service) but when I called, Dre immediately took care of them and made sure I was completely satisfied. More

on time Took my truck right back. They were able get all items done by the requested time. I got a service call and was able to meet my customer needs. Thanks Took my truck right back. They were able get all items done by the requested time. I got a service call and was able to meet my customer needs. Thanks for meeting the time crunch and thanks for the car wash. More

good service Johany is a great assistant service manager; he understands what I need when servicing my vehicle. He is a great asset to Elder Ford. He explains ever Johany is a great assistant service manager; he understands what I need when servicing my vehicle. He is a great asset to Elder Ford. He explains everything in simple and straight forward terms. More

Helpful staff and accepts warranty Work was performed under warranty and was given a loaner which was very helpful. The people I worked with were nice and helpful as well. The parts del Work was performed under warranty and was given a loaner which was very helpful. The people I worked with were nice and helpful as well. The parts delays were annoying but I don’t think that’s Elder Fords fault. More

Great The help and service I received was very satisfied. My car was fixed with in one day, couldn't get another better then that. Thank you Elder Ford The help and service I received was very satisfied. My car was fixed with in one day, couldn't get another better then that. Thank you Elder Ford More

Marty took care of my truck like it was his own vehicle. Marty called me to pickup on an old forgotten job by another advisor who left the Dealer. He treated me with courtesy and respect making my truck feel Marty called me to pickup on an old forgotten job by another advisor who left the Dealer. He treated me with courtesy and respect making my truck feel like new. He took care of warranty and recall items that I often put off. And now my truck drives and looks brand new. More

Always exceptional customer service. Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experie Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experience, shear excellence and quality care! More