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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,495 Reviews

3,495 Reviews of Elder Ford of Tampa - Service Center

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April 30, 2018

Recall Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again More

by HIVOL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

I always have good service at Elder for I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will More

by BILLYCAUTHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Riley, Jason Fuchs, Charlie McEwan
April 30, 2018

Great job! My truck maintenance was done before it was promised and with the highest level of professional care. What more can you ask? Mike B did a great job! H More

by SCHMID_MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragano
April 30, 2018

Great service experience! Chris Newton was very welcoming and kept me updated on the status of my car. I didn't have to wait to drop my car off which was awesome because I was More

by Vanessa86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Newton, Daniel Alicea
April 30, 2018

Service advisor was friendly and helpful. I was treated with courtesy and provided a loaner vehicle such that I could get to work in St Pete. It was a nice experience. More

by J.GUARINO2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Riley
May 01, 2018 -

Elder Ford of Tampa responded

Thank you for leaving such a nice review of our Service Department. We are glad that you experienced a seamless appointment. Dan Sills

April 30, 2018

Maintenance and fix of a recall Great friendly and professional I had rewards from prior service there and it was also very economical to have routine maintenance and work on a rec More

by AliPoffTPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre
May 01, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Service Department. I'm so pleased to know that your scheduled visit went well. I hope that you recommend us to your family and friends in the future. Dan Sills

April 29, 2018

Service All the Ford employees I interacted with were very helpful. Anthony went out of his way to get me a loaner car since my Focus needed more work done th More

by BLAKE.HARRISON.LANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 30, 2018 -

Elder Ford of Tampa responded

Thank you for choosing us, and even more for leaving us this review about your experience. Being a local company, a lot of our customers are referred to us by existing customers. Here's hoping that you will recommend us to friends as well as family in the future. Dan Sills

April 29, 2018

Service I showed up for oil changes and they took care of it fast. Thank you for your service and God bless you all! Peace Joy More

by VINNYMDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Service Department. I'm so pleased to know that your visit went well. Dan Sills

April 29, 2018

customer service I really enjoy going to elder ford and having my truck service. the staff are alway awesome. every friendly. I always recommend all my friends to elde More

by manny27302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Rojo
Apr 30, 2018 -

Elder Ford of Tampa responded

I wanted personally to let you know how gratifying it was to receive your kind note. Dan Sills

April 29, 2018

A/C problem Johney did an excellent job in finding the problem and fixing my A/C problem. Great job! Made sure I was taken care of with the Uber to get to work More

by MEDICINEWOMEN111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2018 -

Elder Ford of Tampa responded

We were delighted to receive your note, and were especially pleased to read your kind words about our Service Department. It made me happy to know you feel we served you well. xxxx Sills

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