Elder Mitsubishi - Killeen

My son got approved with me as a co-signer and these shady folks gave him a car, supposedly approved financing and then a few days later they took it back because the salesman told him to not say he’s a shady folks gave him a car, supposedly approved financing and then a few days later they took it back because the salesman told him to not say he’s a DoorDasher. My son thought that was for the insurance company because that would make his premium higher. But when someone from the finance company called to verify what he does for a living he told them DoorDash not knowing they would deny him and tell him they couldn’t finance. And then these no good folks kept his $500 down payment and said he owes them some money. DO NOT BUY A CAR FROM HERE!! I originally put this review up last Tuesday and the salesman IMMEDIATELY called my son and pretty much begged him to have me remove it and said that he was still trying to work on getting something for him. Well, Well. Here we are a week later and we ain’t heard nothing from him. They reneged on the contract . How you think you’re entitled to keep someone’s down payment when YOU are the reason the financing fell through? So if he traded his car in, you get to keep the vehicle? Best run that money back. Because it does NOT belong to you!! Even other car dealers are saying how illegal this is. More

If I could give 0 stars I would! My brother had a terrible experience at this dealership, and I want to warn others before they do business here. He was honest from the beginning ab My brother had a terrible experience at this dealership, and I want to warn others before they do business here. He was honest from the beginning about being a DoorDash driver and was told financing would not be a problem. He made a $500 down payment, signed paperwork, and was allowed to drive off the lot with the vehicle. A few days later, the financing was suddenly denied because of his employment the same employment they already knew about from the start. Now they are refusing to refund his down payment and are trying to charge him additional fees, even though this situation was not his fault. This is very misleading and unfair business practice. Make sure your financing is 100% finalized before leaving this dealership with a vehicle. More

I visited Elder Mitsubishi on March 21 to purchase a vehicle, clearly stating from the start that I am a DoorDash driver. They assured me they could work with my situation and got me approved for financ vehicle, clearly stating from the start that I am a DoorDash driver. They assured me they could work with my situation and got me approved for financing. After making a $500 down payment and completing all necessary paperwork, I drove off the lot with my new car. Just three days later, I received a call from the finance company to verify my employment. When I confirmed that I was a DoorDash driver, I was shocked to receive a call from the dealership asking me to return. There, the finance manager informed me that the loan would not be honored because of my employment status, despite having disclosed this information upfront. This situation is baffling. If the financing company doesn’t accept DoorDash drivers, why was I approved in the first place? I feel misled and confused about how this happened. Now, they refuse to refund my $500 deposit and are attempting to charge me $195 for every day I've had the vehicle, along with a $500 restocking fee. While I understand there are clauses in the contract, it feels incredibly unfair since the loan denial was not my fault. It appears that Elder Mitsubishi is more focused on making sales rather than ensuring their customers are treated fairly. They have not made any effort to resolve this situation, leaving me feeling cheated. I strongly advise against visiting this dealership. They seem willing to say anything to get a sale and then pocket your hard-earned money. I would not recommend this dealership to anyone sales managers name is Christopher Miranda More

The very thing you advertised I didn't need you asked for and denied me. False advertisement once again. You said my credit wasn't bad, I just don't have any.STOP the hype in your advertisement. and denied me. False advertisement once again. You said my credit wasn't bad, I just don't have any.STOP the hype in your advertisement. More

Had a wonderful experience I really appreciate Danny for walking me through every step of the process of getting my new vehicle thank you so very much walking me through every step of the process of getting my new vehicle thank you so very much More

Nothing but professionalism and hard work with Danny Mosley He made sure i got what I was looking for, he was able to work with my budget and he’s a great guy to have a conversation with Mosley He made sure i got what I was looking for, he was able to work with my budget and he’s a great guy to have a conversation with More

Stayed until closing time to get me into my new car ! Outstanding customer service! Best dealership! Outstanding customer service! Best dealership! More

She was very helpful, and so respectful. Answered all my questions and concerns, and very knowledgeable. Would definitely buy from her again. Answered all my questions and concerns, and very knowledgeable. Would definitely buy from her again. More

Verry happy with my car and would recommend anyone to this dealership 😁 they’re fast and will give you the best deal this dealership 😁 they’re fast and will give you the best deal More