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Elgin Chrysler Dodge Jeep Ram - Service Center
Streamwood, IL
95 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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95 Reviews of Elgin Chrysler Dodge Jeep Ram - Service Center
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October 22, 2022
Abdullah was fantastic. I called 4 other dealers to get me recall fixed and Abdullah was the ONLY one who knew exactly the extent of how long the recall was going to take. H I called 4 other dealers to get me recall fixed and Abdullah was the ONLY one who knew exactly the extent of how long the recall was going to take. He's the best! More
by hinton.allison
Employees Worked With
Abdullah
October 11, 2022
Took my 2016 Jeep to have spark plugs replaced, and oil change. They put 6.0 quarts of oil in when it takes 5.5 , almost a 1/4 inch above the full mark. I check the engine compartment when i get home, they change. They put 6.0 quarts of oil in when it takes 5.5 , almost a 1/4 inch above the full mark. I check the engine compartment when i get home, they forgot to replace engine cover!!. what! I pay 328.00 for 4 spark plugs and I had to go back to get the cover. I will never go there for service again. All they know how to do is smile and open the door for you.Owners manual clearly says 5.5 quarts but the mechanics do what ever is easiest! Bob Andrules More
by Hooper
Employees Worked With
Not known, Johnny Garner
September 16, 2022
This is by far the worst service department I have ever experienced. They never answer the phone. Never update you on your vehicle repair status. In fact I had to call from a blocked number to get them to experienced. They never answer the phone. Never update you on your vehicle repair status. In fact I had to call from a blocked number to get them to answer so they didn’t know it was me. They had our vehicle for 2 months just to get some minor things repaired after we purchased it from them. This place is a joke and I wouldn’t go there if I lived across the street and they paid me. More
by jpackard
Employees Worked With
Christian, Ray(manager)
September 09, 2022
Joe was great! He greeted me at the Service Entrance, grabbed the keys, and took care of everything. He kept me informed every step of the way and got me back on th He greeted me at the Service Entrance, grabbed the keys, and took care of everything. He kept me informed every step of the way and got me back on the road fast! Great experience overall. Can't say enough good things about their Service Dept! More
by George
Employees Worked With
Joe Dibella
September 05, 2022
The service writer took to listen to the problems I was having with my car and took special note to make sure my lifetime warranty was considered in any repairs. having with my car and took special note to make sure my lifetime warranty was considered in any repairs. More
by Cathybay66
Employees Worked With
Ibraheem al-Wari
