Elgin Chrysler Dodge Jeep Ram - Service Center

Friendly and helpful with sales and service. Been coming here for many years and it only gets better here for many years and it only gets better More

Service team is amazing. They took the time to breakdown step by step what needed to be done to my vehicle, quoted me prices and made sure i understood everything. Very efficient all around! step by step what needed to be done to my vehicle, quoted me prices and made sure i understood everything. Very efficient all around! More

excellent dealership. Very clean and bright, with a great service department. everyone was professional and courteous. I was in and out in a timely manner service department. everyone was professional and courteous. I was in and out in a timely manner More

Very good attentionvery cleansalespeople excelentGood Very good attention very clean salespeople excelent Good location washroom very clean Covi19 guide dealer follow instruntions Very good attention very clean salespeople excelent Good location washroom very clean Covi19 guide dealer follow instruntions More

Great service. Whole process thoroughly explained. Under Warranty too! The wait wasn't too long and the waiting area comfortable. Staff were professional and courteous Warranty too! The wait wasn't too long and the waiting area comfortable. Staff were professional and courteous More

Appreciated the opportunity to talk with personnel that actually knew something about vehicles. Other dealers discourage direct communication with technical personnel. Hopefully, future visits will be sati actually knew something about vehicles. Other dealers discourage direct communication with technical personnel. Hopefully, future visits will be satisfactory as well. More

Bought 2 Jeep’s recently and one needed service to fix a window/door issue. What a beautiful experience. Dominic in service dept at Elgin Jeep Ram Dodge got me a loner car and had it done by noon next day. window/door issue. What a beautiful experience. Dominic in service dept at Elgin Jeep Ram Dodge got me a loner car and had it done by noon next day. Impeccable job on the car and customer service More

I purchased a 2021 Jeep Cherokee from this dealer I purchased a 2021 Jeep Cherokee from this dealer back in the fall of 2020, and had a good experience with the sales team, but when I took my ne I purchased a 2021 Jeep Cherokee from this dealer back in the fall of 2020, and had a good experience with the sales team, but when I took my new Jeep in for it’s first service at the Elgin Chrysler, Dodge, Jeep, Ram service department yesterday evening, my positive feelings toward this dealer were abruptly halted! From the moment I drove into this dealer’s garage, I could tell it was not going to be a good experience! I picked up nothing but crappy attitude off of the service department customer service representatives. I was ignored by, and generally treated by two fellas in the service department at Elgin CDJR as though I was more of an inconvenience to them than a valued customer! This interaction with the service department at Elgin CDJR involved a series of passive slights reflected mostly in the attitudes of members of the service team, that convinced me that I’d rather have my car serviced elsewhere or do it myself! Before even finishing the check-in process, I told these two crabby so called customer service reps to give me my keys and open the door so I could be on my way! Needless to say, I won’t be doing business with Elgin Chrysler, Dodge, Jeep, Ram any longer! More

The service I received was quick and super easy! Everyone in the service department and at the cashier's desk was very friendly and helpful. in the service department and at the cashier's desk was very friendly and helpful. More

Friendly, prompt and efficient service department. Chris, who is the SRT mechanic specialist, is second to none! His knowledge is appreciated and his service is excellent. who is the SRT mechanic specialist, is second to none! His knowledge is appreciated and his service is excellent. More