Elgin Chrysler Dodge Jeep Ram - Service Center

I was just in there tonight to get another opinion on a 2015 Durango rt that I purchased at their affiliated dealer Hyundai. And let me tell you, these people at the service drive are amazing! They helped 2015 Durango rt that I purchased at their affiliated dealer Hyundai. And let me tell you, these people at the service drive are amazing! They helped me out and proved my thoughts and concerns on my durango that the Hyundai dealer was refusing to agree too. Rachel, Max, and Shawn where very helpful and took my vehicle even when there was a few mins left to closing. I will definitely be going back there for future services. More

Great customer service So I droped off my 2017 dodge caravan for AC repair and Rachel in service department was who I delt with from the beginning, a very good and professio So I droped off my 2017 dodge caravan for AC repair and Rachel in service department was who I delt with from the beginning, a very good and professional service she has provided, she was great at her job. Dealership gave me a loaner car at no cost to me with no problem, It was a 2019 Chrysler Pacifica an awesome van I definitely like it more than my caravan. After they fixed my car I went to pick it up, AC worked like new again, when I pulled in my garage I noticed antifreeze leaking from the car, so I took it back and Rachel in service department worked with me because my 2 warantys dont cover burst lines or hoses. So thanks to the dealership management and the whole team they had coverd the $600 dollar problem at their cost, I was surprised that I didnt have to fight to get it my way. The problem was taken care of and I cant say enough about how well and professional they had treated me. THANK YOU TO THE TEAM AT ELGIN DODGE, CHRYSLER. More

Great Experience Very pleased with the service I got. I bought a new car that had a major scratch on the hood. They said they would fix it, and they did. Cody was my s Very pleased with the service I got. I bought a new car that had a major scratch on the hood. They said they would fix it, and they did. Cody was my service tech and he did a awesome job. He reviewed the finished product and made them do it over until it was perfect. More

recalls and repairs I brought my truck in to repair a couple of recalls and to fix a windshield wiper that wasn't working. They fixed the recalls and were even able to ge I brought my truck in to repair a couple of recalls and to fix a windshield wiper that wasn't working. They fixed the recalls and were even able to get the part needed to fix my windshield wiper the same day so I didn't have to come back. More

Quick Efficient Service I called on a Saturday after hearing my front brakes making noise, expecting to be told I would have to make an appointment the following week. Not o I called on a Saturday after hearing my front brakes making noise, expecting to be told I would have to make an appointment the following week. Not only did the service depart take me, but my Jeep was ready ahead of time. Nice service! More

Great Dealership! I own a fleet of Jeeps for my security business and I will only take them to Elgin Jeep. They want to earn your business and will take care of you ev I own a fleet of Jeeps for my security business and I will only take them to Elgin Jeep. They want to earn your business and will take care of you everytime! Ive been to many other locations and the service I received from the Elgin team outshines them all! More