Elgin Chrysler Dodge Jeep Ram - Service Center

Ankeet Patel (service manager) deserves 5+ stars; he made my experience with them a great one, and I would definitely return just because of him! my experience with them a great one, and I would definitely return just because of him! More

Matthew went out of his way to assist me with my service problem. Work was completed in a timely manner. I would return for service. problem. Work was completed in a timely manner. I would return for service. More

Great service and fantastic value. Cody Tucker and Ankeet Patel are always professional and friendly and offer great advise to maintain our vehicle. The new facility is also great. Patel are always professional and friendly and offer great advise to maintain our vehicle. The new facility is also great. More

THIS IS THE WORSE PLACE TO GO TO FOR REPAIRS! DO NOT TAKE YOUR CAR THERE... YOU HAVE BEEN WARNED. Customer service SUCKS. DONT GO THERE YOUR CAR THERE... YOU HAVE BEEN WARNED. Customer service SUCKS. DONT GO THERE More

Another excellent experience with service. Courteous, timely with updates on repair turn around time, and professional. Cody Tucker was outstanding. Thank you for a job well done with my Grand Cherokee!! timely with updates on repair turn around time, and professional. Cody Tucker was outstanding. Thank you for a job well done with my Grand Cherokee!! More

I was planning on purchasing a used vehicle from them tomorrow and they sold it after telling me it was on hold. They ran my credit, approved me, and I said I would be there on Friday to take delivery tomorrow and they sold it after telling me it was on hold. They ran my credit, approved me, and I said I would be there on Friday to take delivery. So now I have a ding on my credit report and no car. Disingenuous business practices abound clearly. More

I was just in there tonight to get another opinion on a 2015 Durango rt that I purchased at their affiliated dealer Hyundai. And let me tell you, these people at the service drive are amazing! They helped 2015 Durango rt that I purchased at their affiliated dealer Hyundai. And let me tell you, these people at the service drive are amazing! They helped me out and proved my thoughts and concerns on my durango that the Hyundai dealer was refusing to agree too. Rachel, Max, and Shawn where very helpful and took my vehicle even when there was a few mins left to closing. I will definitely be going back there for future services. More

Great customer service So I droped off my 2017 dodge caravan for AC repair and Rachel in service department was who I delt with from the beginning, a very good and professio So I droped off my 2017 dodge caravan for AC repair and Rachel in service department was who I delt with from the beginning, a very good and professional service she has provided, she was great at her job. Dealership gave me a loaner car at no cost to me with no problem, It was a 2019 Chrysler Pacifica an awesome van I definitely like it more than my caravan. After they fixed my car I went to pick it up, AC worked like new again, when I pulled in my garage I noticed antifreeze leaking from the car, so I took it back and Rachel in service department worked with me because my 2 warantys dont cover burst lines or hoses. So thanks to the dealership management and the whole team they had coverd the $600 dollar problem at their cost, I was surprised that I didnt have to fight to get it my way. The problem was taken care of and I cant say enough about how well and professional they had treated me. THANK YOU TO THE TEAM AT ELGIN DODGE, CHRYSLER. More

Great Experience Very pleased with the service I got. I bought a new car that had a major scratch on the hood. They said they would fix it, and they did. Cody was my s Very pleased with the service I got. I bought a new car that had a major scratch on the hood. They said they would fix it, and they did. Cody was my service tech and he did a awesome job. He reviewed the finished product and made them do it over until it was perfect. More

recalls and repairs I brought my truck in to repair a couple of recalls and to fix a windshield wiper that wasn't working. They fixed the recalls and were even able to ge I brought my truck in to repair a couple of recalls and to fix a windshield wiper that wasn't working. They fixed the recalls and were even able to get the part needed to fix my windshield wiper the same day so I didn't have to come back. More