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Elgin Hyundai
Bartlett, IL
893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 893 reviews
October 19, 2021
had the pleasure of working with Katie Polite and had the pleasure of working with Katie Polite and Michelle Havansek while searching for a new 2022 Tucson Hybrid. Their work with me to get me into a had the pleasure of working with Katie Polite and Michelle Havansek while searching for a new 2022 Tucson Hybrid. Their work with me to get me into a new car from Elgin was incredible! If I could I would give them 6 stars on their level of follow-up and commitment to getting me into my new car. Thank you. More
by Terry
Employees Worked With
Michelle Havansek, Katie Polite
October 18, 2021
Nothing I like better then to be put on hold for extended period of time by there service department. But it's my fault for buying a car at Elgin Hyundai. I will not make that mistake again. My suggestion is period of time by there service department. But it's my fault for buying a car at Elgin Hyundai. I will not make that mistake again. My suggestion is stay away from this dealership. They don't care about there customers after they get your money. More
by Ticked off
Employees Worked With
David Kang, Steve Johnson, Jeremy Rosa, Steve Vlagos
October 02, 2021
ZERO STARS! A whole dealership full of crooks from finance to the GM. Believe all the bad reviews! They are 1000000% true! You have been warned! finance to the GM. Believe all the bad reviews! They are 1000000% true! You have been warned! More
by BewareOfSnakeDealership
Employees Worked With
Finance Team, Jenni Tuton, Jim Selig, Brian Craig, Steve Wencewicz, Ryan Carroll, Ed Howell, Michelle Havansek, Mike Meah, Katie Polite
September 24, 2021
Watch out for the Elgin Hyundai service department. They made me pay $78 for an oil change that should have been free under the Hyundai complementary maintenance program. Plus, the estimate they gave me fo made me pay $78 for an oil change that should have been free under the Hyundai complementary maintenance program. Plus, the estimate they gave me for the oil change (and who gives an estimate for an oil change instead of a fixed price?) was $9 under what they eventually charged me. They have some rip-off artists over there. More
by Ripped off
Employees Worked With
Jorge Quevedo
September 22, 2021
I can't say enough good things about how professional Manager Mike Meah and his staff are. They went above and beyond to give us the best deal without the typical sales pressure or upsell. Our sales woma Manager Mike Meah and his staff are. They went above and beyond to give us the best deal without the typical sales pressure or upsell. Our sales woman, Tabitha, followed through on everyone of our requests and even stayed late to accommodate our schedule. We couldn't be happier to call Elgin Hyundai our new dealership. More
by Tracy K.
Employees Worked With
Tabitha, Mike Meah
September 16, 2021
Worst experience ever!!! Beware!!! Very rude and ill-mannered manager!!! I was searching for Tucson online as soon as I submitted my request form I got call from Elgin Hyundai yesterday. The rep Mic ill-mannered manager!!! I was searching for Tucson online as soon as I submitted my request form I got call from Elgin Hyundai yesterday. The rep Michelle told me they have 4 Tucson 2021 in stock in different colors. I told her to email me the details but she sent me a general email. So today I drove there one hour after work to be told they dont have any in stock. Only 2022 in blue was in stock. When we told the manager (he didnt tell me his name, he is of Indian/Pakistani descent) this was a clear case of Bait and switch, he started yelling at us, called me aunty (although I am half his age). A very ill-mannered man who was yelling at us inside his showroom. Refused to believe that his sales rep told me they had 4 in stock. Accused me of mistaking his dealership for some other. Was constantly talking over me and wouldn't let me finish. I am a woman and he behaved so disrespectfully with me. I felt so bad taking my husband all the way to this horrible place! More
by FH
Employees Worked With
Michelle Havansek, Mike Meah
September 10, 2021
We have purchased Hyundai Elantra the salesman Daniel Conley was mostly arrogant. I was buying cat to my 21 old son After 4 hours we have ended up with sale where we agreed to price $25530 less 1500 deal Conley was mostly arrogant. I was buying cat to my 21 old son After 4 hours we have ended up with sale where we agreed to price $25530 less 1500 dealer cash after troubling in and outs we have ended up with extra charges for theft deterrent $899 pro package $1999 accessories pro pack Epps $1299.which supposed be included We have been cheated , lied and misrepresented. The trick is that when you pay down payment numbers look ok. We din not want to pay for those packages More
by Grzegorz918
Employees Worked With
Conley,Daniel
August 19, 2021
We came in to lease a Tucson. There was a misunderstanding earlier but Mike provided the explanation later and we were satisfied with the experience. misunderstanding earlier but Mike provided the explanation later and we were satisfied with the experience. More
by Lovebisht
Employees Worked With
Mia Evolet, Mike Meah
August 06, 2021
I highly recommend this dealership. I have heard about other dealer having a shortage of cars and over charging as a result. This dealer has a great selection. I also went to KBB to check what a fair purc other dealer having a shortage of cars and over charging as a result. This dealer has a great selection. I also went to KBB to check what a fair purchase price for the Hyundai Sonata that I purchased and they were at the low end. They also have something called an express store, were you can browse and purchase your car without even leaving you house. I chose to do a test drive for the car I selected. They made every thing easy for me - what a pleasant change from previous car purchase I made in the past. More
by John L
Employees Worked With
David Kang, David Kang
July 27, 2021
Jeremy Rosa at Elgin Hyundai has continued to help everyone I send his way and they walk out happy and with a new vehicle! His professionalism and willing to help out his customers is why I continue everyone I send his way and they walk out happy and with a new vehicle! His professionalism and willing to help out his customers is why I continue to recommend him. More
by edalepena
Employees Worked With
Jeremy Rosa
