Elgin Hyundai

BUYER BEWARE!! Fraudulent Business Practices!!! If you check most of the "Bad Reviews" on this thread (too many to count), you will notice a pattern. This dealership will take advantage of you! Ed Howell check most of the "Bad Reviews" on this thread (too many to count), you will notice a pattern. This dealership will take advantage of you! Ed Howell told me directly "Contract Is Signed he Is SOL". Spoke with Sales Manger JIm Urso who said that the car which was posted on Cars.com at $15,355 price will not be honored. He & Rodger Ramirez agreed on the price of the car would be $16,235. But the price of "Cash Delivery Price Of Vehicle Being Purchased/Leased" on the contract shows $17,675 Again BUYER BEWARE!! Fraudulent Business Practices!!! Not to mention the Add Ons which Ed Howell told me " He just writes them up,(does not explain them) what happens on the sales floor he cannot control". Which brings me back to the Floor Sales Mangers. Ed Howell did say all he talked about was about the Extended Warranty. But he then adds this to the contract AIP for $999.00, Theft Deterrent for $ 899.00, Pro Package for $681 & accessories sale of ID $500. Which if you read the other reviews Prices Differ. Why? A car which was initially posted online for $15,355 ends up after Taxes, Title & FEES@ $22,905. BUYER BEWARE!! Fraudulent Business Practices!!! We were not the first, but we hope to be the last! We will NOT recommend any of our family/friends/coworkers or anyone to this dealership. And I would hope that anyone buying from here just makes sure that you dot your "i" & cross your "T's"! BUYER BEWARE!! Fraudulent Business Practices!!! More

This was my first purchase, and the staff were amazing. They were incredibly helpful, friendly, and they made me feel taken care of. I would definitely recommend this dealership to my friends. They were incredibly helpful, friendly, and they made me feel taken care of. I would definitely recommend this dealership to my friends. More

I went to this dealer on 2/27/21 and purchased a sonata from them. Car was on sale for $15156. Closing costs were $1721 including Doc fee, licenses, title and taxes. The only add on I got was Gap Insurance from them. Car was on sale for $15156. Closing costs were $1721 including Doc fee, licenses, title and taxes. The only add on I got was Gap Insurance for $999. I got $2000 on trade in and $2000 out of pocket. Factoring all those numbers I should have been financed for $13876 not $15455 and they have it. Turns out Ed Howell (finance guy) shoved several add-ons arbitrarily with out asking me. $899 (theft deterrent) $299 (accessories) I brought this to Eds attention but he refused to fix it. Saying it he could not do anything else. The loan was already written. Did not offer a refund. Taking into account that they sold me the vehicle at $15735 instead of 15156 and all the add-ons these guys robbed me of an extra $1777. Considering I bought my toyota from this same folks (bobloquercioautogroup) he has several dealerships under different brands I would have expected at the very least a fair treatment and not get scammed. I dealt with Mike Menah (GM) Ed Howell (finance) and David Kang (sales person). I will look into what my options are, since they have refused to remedy this situation. Have all the numbers on the contract and their math doesn't even add up. Stay away from these guys. More

I went to a couple of Hyundai dealerships and none had the Santa Fe Calligraphy, so I called Elgin Hyundai, who said there was one in stock, when I arrived, the model wasn't there, but Tony J, asked about the Santa Fe Calligraphy, so I called Elgin Hyundai, who said there was one in stock, when I arrived, the model wasn't there, but Tony J, asked about what color I wanted and if I wanted to test drive one when any Calligraphy arrives, Tony was GREAT! As soon as one arrived, he called me, I drove it, and I loved it, but still it was not my color, Tony told me that the color I wanted was coming in and he would call me when it arrive. A few days later, the car with the all my options and color arrived. Tony called me and told me the car is being back off the truck as we spoke! That is AMAZING customer service! I went by the dealership that evening and I bought it that night! Plus I was looking to buy "weather tech" floor mats, but Tony said we provide them for you! Again, surprise, and talk about great news... we had a snow storm the next day!!! More

great customer service and attention to detail!! the entire staff went above and beyond to make sure we were well taken cared of great job entire staff went above and beyond to make sure we were well taken cared of great job More

The entire staff at this store were friendly and helpful, a happy group. They know their inventory and the specifics about each vehicle. The facility was decorated for the holidays, festive and welcoming. In a happy group. They know their inventory and the specifics about each vehicle. The facility was decorated for the holidays, festive and welcoming. In these days of COVID, safety precautions were clearly practiced. Purchasing a car takes time, at Elgin Hyunadai, the time spent was unhurried and pleasant. David Hauge went way above and beyond first by showing us a nice variety of choices for purchase. Once we decided, he spent loads of time introducing us to features we had never seen before! What fun! Ed Howell explained so clearly the finance options available and patiently helped us to a satisfactory conclusion. We look forward to future experiences with this professional and friendly group. More

I have to say that buying a new car is not one of my favorite things to do in life, it’s right next to going to a dentist, but our experience at Elgin Hyundai was a very pleasant surprise....Dave Haydge favorite things to do in life, it’s right next to going to a dentist, but our experience at Elgin Hyundai was a very pleasant surprise....Dave Haydge was very patient in taking the time to let us drive 3 different models, and seemed extremely knowledgeable of his product. Ed Howell was equally as professional and knowledgeable of all the programs going on and made it easy for us to settle on what we were looking for. Not knowing any of the other staff at Elgin Hyundai, I have to say that if they are anything like Dave and Ed that you are a very fortunate employer. More

all of the people that I dealt with were understanding and willing to meet me with my concerns; Alamdar was all that I could ask for, as a salesman, being understanding to my needs and to my requirements and willing to meet me with my concerns; Alamdar was all that I could ask for, as a salesman, being understanding to my needs and to my requirements that were necessary for my purchase. More

Great place to do business, straight forward and very knowledgeable. Best selection, no nonsense pricing ask for Mike the Gm he will take care of you personally knowledgeable. Best selection, no nonsense pricing ask for Mike the Gm he will take care of you personally More