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Elgin Hyundai

Bartlett, IL

3.0
893 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 893 reviews

December 19, 2020

I have to say that buying a new car is not one of my favorite things to do in life, it’s right next to going to a dentist, but our experience at Elgin Hyundai was a very pleasant surprise....Dave Haydge More

by seanathair3Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hauge, Ed Howell
Dec 23, 2020 -

Elgin Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 16, 2020

all of the people that I dealt with were understanding and willing to meet me with my concerns; Alamdar was all that I could ask for, as a salesman, being understanding to my needs and to my requirements More

by donee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alamdar, Mike Meah
Dec 21, 2020 -

Elgin Hyundai responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 25, 2020

Great place to do business, straight forward and very knowledgeable. Best selection, no nonsense pricing ask for Mike the Gm he will take care of you personally More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meah, Steve Vlagos
Dec 01, 2020 -

Elgin Hyundai responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Take care! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 05, 2020

Purchased a used car (2016 Sante Fe) from this dealership in late June, and it came with a faulty motor. I understand that the car is used so I could not expect something in perfect condition. The salesperso More

by Ken G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Rosencrants, Jeremy Rosa
September 15, 2020

Bought an Elantra GT N line from Victoria Mathewson. Entire transaction was flawless. I’m a Porsche owner and I got personal treatment that rivals the Porsche experience. I highly recommend Victoria and More

by MikeF
Recommend Dealer
Yes
Employees Worked With
Victoria Matheson
Sep 17, 2020 -

Elgin Hyundai responded

Mike, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Victoria treated you with the respect you deserve. Congratulations on your Elantra GT! If there is anything else that we can do for you, please don’t hesitate to reach out. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

September 12, 2020

We Bought a Santa Fe from "Victoria", she made the Whole Experience So Pleasant. Victoria is Very Friendly & Experienced, & Very easy to work with, she Doesn't Put on the Pressure, as most Car Salesman do. More

by blufaiery56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Matheson
Sep 16, 2020 -

Elgin Hyundai responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Victoria able to provide you with such exceptional service. Enjoy your new Santa Fe! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

August 29, 2020

Will attempt to give good customer service to sell a car; show resistance, will bully. Terrible customer service after the car sale. Service department does rushed low quality work. Stay clear unless you kno More

by Truthfulness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Meah, James Urso
August 26, 2020

Amazing crew that starts with manager Mike Meah. Mike is an honest and caring manager. Marty was our salesman and he did an amazing job! Thanks again! More

by Joe P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meah
Aug 31, 2020 -

Elgin Hyundai responded

Joe, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Elgin Hyundai and our customers. Hope to see you again soon! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

August 14, 2020

Valentina,was very helpful to my wife when she was looking for a car, It's sales people like this that will keep me coming back. More

by Bluedragon0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Aug 18, 2020 -

Elgin Hyundai responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Valentina and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

August 03, 2020

One of the worst dealership experiences I’ve ever had. I was blatantly lied to via email about the the price of the vehicle, and when I drove to the dealership, from 1.5 hours away, they would not meet the More

by FrustratedShopper
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Havansek, Mike Meah
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