
Elgin Hyundai
Bartlett, IL
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I have to say that buying a new car is not one of my favorite things to do in life, it’s right next to going to a dentist, but our experience at Elgin Hyundai was a very pleasant surprise....Dave Haydge favorite things to do in life, it’s right next to going to a dentist, but our experience at Elgin Hyundai was a very pleasant surprise....Dave Haydge was very patient in taking the time to let us drive 3 different models, and seemed extremely knowledgeable of his product. Ed Howell was equally as professional and knowledgeable of all the programs going on and made it easy for us to settle on what we were looking for. Not knowing any of the other staff at Elgin Hyundai, I have to say that if they are anything like Dave and Ed that you are a very fortunate employer. More
all of the people that I dealt with were understanding and willing to meet me with my concerns; Alamdar was all that I could ask for, as a salesman, being understanding to my needs and to my requirements and willing to meet me with my concerns; Alamdar was all that I could ask for, as a salesman, being understanding to my needs and to my requirements that were necessary for my purchase. More
Great place to do business, straight forward and very knowledgeable. Best selection, no nonsense pricing ask for Mike the Gm he will take care of you personally knowledgeable. Best selection, no nonsense pricing ask for Mike the Gm he will take care of you personally More
Purchased a used car (2016 Sante Fe) from this dealership in late June, and it came with a faulty motor. I understand that the car is used so I could not expect something in perfect condition. The salesperso in late June, and it came with a faulty motor. I understand that the car is used so I could not expect something in perfect condition. The salesperson pushed this car on me although I was a tad hesitant. Now on month 5, the engine is completely busted and the dealership is unwilling to do anything for me. They told me to replace the engine would cost $9K. Now I am left to make payments on a car that is no longer working. The most horrible customer service I have experienced, very unhelpful staff, and do not care what so ever about the inconvenience, damage, and costs of their actions as long as a sale was made. Manager would not even get on the phone to speak with me. Wish I would have followed my instincts. More
Bought an Elantra GT N line from Victoria Mathewson. Entire transaction was flawless. I’m a Porsche owner and I got personal treatment that rivals the Porsche experience. I highly recommend Victoria and Entire transaction was flawless. I’m a Porsche owner and I got personal treatment that rivals the Porsche experience. I highly recommend Victoria and Elgin Hyundai. More
We Bought a Santa Fe from "Victoria", she made the Whole Experience So Pleasant. Victoria is Very Friendly & Experienced, & Very easy to work with, she Doesn't Put on the Pressure, as most Car Salesman do. Experience So Pleasant. Victoria is Very Friendly & Experienced, & Very easy to work with, she Doesn't Put on the Pressure, as most Car Salesman do. I would Highly Recommend Stopping In & Purchasing a Vehicle from Victoria. She'll Definitely go the Extra Mile for you! More
Will attempt to give good customer service to sell a car; show resistance, will bully. Terrible customer service after the car sale. Service department does rushed low quality work. Stay clear unless you kno show resistance, will bully. Terrible customer service after the car sale. Service department does rushed low quality work. Stay clear unless you know the market and can keep sales/service in check. Elgin Hyundai Mike Meah just wants your money. Come at them him with an issue and they will blame you the customer. They always have an excuse. Know what you are getting into. More
Amazing crew that starts with manager Mike Meah. Mike is an honest and caring manager. Marty was our salesman and he did an amazing job! Thanks again! an honest and caring manager. Marty was our salesman and he did an amazing job! Thanks again! More
One of the worst dealership experiences I’ve ever had. I was blatantly lied to via email about the the price of the vehicle, and when I drove to the dealership, from 1.5 hours away, they would not meet the was blatantly lied to via email about the the price of the vehicle, and when I drove to the dealership, from 1.5 hours away, they would not meet the price, even though they said in an email they would beat it. Then, they tried to bully me in to accepting their higher price. As I was leaving, their GM aggressively confronted me and tried to physically intimidate me. Steer clear of this dealership if you don’t want to waste your time or be lied to. More