
Elgin Hyundai
Bartlett, IL
Filter Reviews by Keyword
By Type
Showing 891 reviews
I WAS SCAMMED I was scammed!!! I tried calling a couple times and get disconnected when being transferred, so I will write the review which I can edit later based I was scammed!!! I tried calling a couple times and get disconnected when being transferred, so I will write the review which I can edit later based upon their response... In the finance office, the finance guy "forgot" to include my deposit on the buyers order. I believe him as he made the "correction", only to find out that he stuck a $499 fee for "Theft Deterrent" on the sales order without mention of it. I got no paperwork on it or anything of the sort. I was literally ROBBED for $499 PLUS the interest I will pay on that money on the loan. I like the car, and the salesman by the name of Lou was fantastic. BUT for a $499 SCAM I cannot and will not recommend or purchase from their dealership ever again!!! They also own Elgin Toyota which I will review as well since it falls under the same ownership and everyone considering them NEEDS to know. More
First time service was horrible. This year we finally decided to join the Hyundai family and decided to lease one of you're vehicles, 2019 Black Edition Tuscon. Few days later we This year we finally decided to join the Hyundai family and decided to lease one of you're vehicles, 2019 Black Edition Tuscon. Few days later we noticed the car has to many uneven gaps around the hood and rear quarter panel mouldings and also right side exhaust pipe sticking out more than the other side. Now after going back and forth with the dealership and Hyundai for several weeks the dealership decided to tell me look at my owner's manual on warranty irregularities are not covered. More
Joe in service is professional, knowledgeable, and listens to your concerns, and is very friendly. I highly recommend you have your car serviced herr and ask for Joe. listens to your concerns, and is very friendly. I highly recommend you have your car serviced herr and ask for Joe. More
Great service from Jon G ext 2401 Nobody likes having to come in for service. Jon G. did a great job of helping me with a throttle sensor issue. He was professional and pleasant to Nobody likes having to come in for service. Jon G. did a great job of helping me with a throttle sensor issue. He was professional and pleasant to work with. We have two Hyundai's and do our service with Elgin. Just wanted to thank him for his great help and the help of his technicians. More
xxxx Dealership Lets start with advertising certified vehicles and when you get there its oh that will cost you $2000 more. Bait and switch, false advertising. This p Lets start with advertising certified vehicles and when you get there its oh that will cost you $2000 more. Bait and switch, false advertising. This places looks to screw you at every turn. Additional xx fee's apply. RUN RUN AWAY This place sucks. More
David Kang Specifically David Kang. Excellent sales rep. I felt that he was very honest and forthright. I wanted to cut the games, we did. I wanted out of their Specifically David Kang. Excellent sales rep. I felt that he was very honest and forthright. I wanted to cut the games, we did. I wanted out of their quickly, I was. I wanted someone very knowledgeable, he was. Everything went smoothly. I highly recommend you make an appointment as he is very popular. More
Work with the best! Jeremy has been a huge help with making sure my needs are met when I visit Elgin Hyundai. He's extremely professional and will work hard to make sure Jeremy has been a huge help with making sure my needs are met when I visit Elgin Hyundai. He's extremely professional and will work hard to make sure you leave happy. Although, I did not buy my car from Jeremy, since he was not working at the dealership yet, I would recommend and refer him to anyone looking to buy a Hyundai. He really does go the extra mile for his clients and that's definitely something that other dealerships need more of. Thank you, Jeremy! More
Bait and switch BEWARE of the bait and switch!!! contacted this dealership today because we were in the market for the 2020 Palisade. I was overjoyed when I found the BEWARE of the bait and switch!!! contacted this dealership today because we were in the market for the 2020 Palisade. I was overjoyed when I found the EXACT model, color and trim package that we were looking for. We were READY TO BUY! I sent in MULTIPLE requests for an "Eprice" (which their website encourages) after over 2 hours of no Eprice and only them encouraging us to "come in for a test drive" we decided to go to another Hyundai dealership. We started the process of a dealer trade to get this vehicle with the new dealership and came to find out that Elgin Hyundai is NOT in possession of this car AT ALL; its not even on US soil. just "ordered" and thus unable to be sold or make any offers. Shame to be Elgin Hyundai because you lost a sale and now you look like a crappy dealership to others in the area. and you've earned the WORST thing a business can get and that's a BAD REVIEW! buyer's beware of the Elgin Hyundai Bait and Switch!!!! More
Buyer beware! read every line, get every offer in writing. Went with my son 06/29/2019 who was excited to buy his first car. First told that the car that we had just called to confirm was available, was not av Went with my son 06/29/2019 who was excited to buy his first car. First told that the car that we had just called to confirm was available, was not available, which is typical of a dealer. He still finds a brand new 2019, we were quoted the price, options, APR loan %, savings, etc in writing. Get to finance and notice they added $699.99 as "theft deterrent" I point out that we never agreed to that, finance guy acts shocked, shuffles through his papers, apologizes and removes it. Redoes the paperwork, I sign and notice that now he changed the 4.9 % to 6.9%. He says "that's what happens when you remove an option" No, that is what happens when you are committing fraud!! BUYER BEWARE, READ EVERY LINE BEFORE SIGNING! More
All lies So I looked up a car online and went to the dealer to test drive it. I did my test drive and everything was great. Then I talked to the sales person a So I looked up a car online and went to the dealer to test drive it. I did my test drive and everything was great. Then I talked to the sales person about the final price and it was that moment I realized that they are charging way more that what they advertised it for. By adding some extra money for things that should have been included. For example, on their website it said the car is certified and certification is included in the price. After hours of negotiations we came to a price which was bit reasonable. After few hours of paper work I finally bought the vehicle. When leaving the dealership I asked the sales person about the second key, floor mats, and cargo cover and he said it doesn’t come with it as it is is a used vehicle which doesn’t make sense as it is being purchased from a dealer and they should tell these thing before finalizing the deal. Work at experience buying a car!!! More