Elgin Hyundai

Friendly Customer Service These guys know how to make you feel welcomed. I had been looking around other dealerships for a potential new car, and not one of those dealerships g These guys know how to make you feel welcomed. I had been looking around other dealerships for a potential new car, and not one of those dealerships greeted me when I entered the dealership. Hyundai Elgin, however, greeted me the instant I entered the show room. Made me feel valued as a customer, appreciated. More

Great Experience Great experience buying a car at Elgin Hyundai. Jay listened and understood what I wanted. He showed me the cars I was interested in, and recommended Great experience buying a car at Elgin Hyundai. Jay listened and understood what I wanted. He showed me the cars I was interested in, and recommended one I hadn't considered before. I purchased the car he recommended because it had everything I was looking for and it was a great deal. More

Refer I have now purchased my second vehicle fromI have referred friends and family to Elgin Hyundai and will continue to. Elgin Hyundai and consider myself I have now purchased my second vehicle fromI have referred friends and family to Elgin Hyundai and will continue to. Elgin Hyundai and consider myself a lifelong customer. Quality vehicles and excellent customer service! More

Disappointing During the dealing process, be very careful to get everything as far as the deal you make in writing and get a copy of the preliminary deal before goi During the dealing process, be very careful to get everything as far as the deal you make in writing and get a copy of the preliminary deal before going to finance. The deal made with us and we agreed to was not what occurred during the finance portion of the process. We agreed to an amount which included tax title and license and during the financing this was the amount used as the sale price and tax title and license was then added on to the amount we agreed upon. When the finance guy was stopped and we asked that it didn't look right, he said, "I have to list those things separate." It wasn't until after the overwhelming process was over and we were able to be removed from the situation that reading through all of the finance paperwork that indeed we had reason to be concerned. We paid $2000 more than we agreed to. Now that it's signed we are dead in the water. I wonder how many others who don't ever go back and look, have also been taken this way. I have no doubt they knew what they were doing. So beware in doing business with them. Be very diligent in following and do not sign anything until you are in financing portion of the process. More

Elgin Hyundai experience I arrived at the dealer with certainty that I would not be purchasing a car that day, even though I had done thorough research on each car, but I had I arrived at the dealer with certainty that I would not be purchasing a car that day, even though I had done thorough research on each car, but I had a very pleasant experience with the dealership staff and found a car that I knew I’d be happy with in the long run. More

OK, not great No one spent time to help me understand the vehicles technology or service. Supposedly I get three free oil changes but was not given coupons. No one spent time to help me understand the vehicles technology or service. Supposedly I get three free oil changes but was not given coupons. More

Elantra GT Pleased with the vehicle so far, would have been nice to get a lower payment, but I believe David did the best he could to get me a great deal! Always Pleased with the vehicle so far, would have been nice to get a lower payment, but I believe David did the best he could to get me a great deal! Always a pleasure! More

Fast forward deal Pleased with the overall experience.The purchased price was agreed in 10 minutes rest was paperwork and details. Jay did a great jot getting us in the Pleased with the overall experience.The purchased price was agreed in 10 minutes rest was paperwork and details. Jay did a great jot getting us in the car and on road fast. More

They will try to fool you I am a Sonota owner. I know what I want for my new Sonata. I went in to this dealership from the Costco buying program recommendation. I was promised I am a Sonota owner. I know what I want for my new Sonata. I went in to this dealership from the Costco buying program recommendation. I was promised to get $5200 off MSRP through email to buy an 2018 Sonota Limited with Ultimate package. I went in hoping to finish the buying process as quick as possible. When I arrive, the person who I contacted was not the saleperson dealing with me. They did not mention Costco program at all. I asked for a white car. It took them 30 minutes to get a car and let me test drive. I ask them why the car does not have Navigation system. The salesperson told me that the new Sonata replace the navigation with Android or Apple play app (which is a lie). I later found out that this car does not have the ultimate package installed. After my complaint, the salesperson went to find another white car. This time, I did not test drive because I want to get out there as soon as I can. The expectation was that if it is a new car with my specs, it is really not necessary to drive it at all. This was a big mistake because I found out that they are trying to sale me a car that already has 850 miles on it. It is why they are willing to give me a big discount. I was really disappointed but decided to buy the car anyway because i don't want to waste another afternoon talking to them or another dealership. It is very bad salesmanship. More

Amazing! Elgin hyundai was amazing in my recent sante Fe purchase. Very professional and got me exactly what I wanted! I will be back to visit them for anythin Elgin hyundai was amazing in my recent sante Fe purchase. Very professional and got me exactly what I wanted! I will be back to visit them for anything I need! More