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Elgin Hyundai

Bartlett, IL

3.0
893 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 893 reviews

December 01, 2017

Great Dealership! Lou the salesman was great and understood my needs. My daughter came in for a car and t was her first time purchasing and he and the Finance Manager w More

by cdream_remax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Mocnik
Dec 06, 2017 -

Elgin Hyundai responded

Thank you for recognizing your experience at our store. It is great to know that Lou and our staff were able to provide you and your daughter with a pleasant time purchasing your car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. All the best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 29, 2017

Excellent Great car buying experience!!! Would highly recommend to family and friends. Professional, friendly, knowledgeable. No pressure even for extra service More

by stvtylr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Mike General Manager, Mike Meah
Dec 01, 2017 -

Elgin Hyundai responded

I’m very happy to hear you had a great buying experience working with our team. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 22, 2017

Unexpected great buy!! Went in after a friend referred me after totaling my car and insurance is delaying decision- just to see if I would qualify/payments and drove off wit More

by cecilia.cintora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Schy, Mike Meah
Dec 01, 2017 -

Elgin Hyundai responded

Congratulations on your new 2018 Elantra, Cecilia! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Elgin Hyundai. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 21, 2017

Friendly Customer Service These guys know how to make you feel welcomed. I had been looking around other dealerships for a potential new car, and not one of those dealerships g More

by seanhannes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa, Jeremy Rosa
Dec 01, 2017 -

Elgin Hyundai responded

Thank you for your review and business as a customer, Sean. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. Once again, we appreciate your business and if there is anything more that we can do please come back and see us again. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 16, 2017

Great Experience Great experience buying a car at Elgin Hyundai. Jay listened and understood what I wanted. He showed me the cars I was interested in, and recommended More

by dynovinyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Yanni, Ed Howell, Jay Yanni
Nov 19, 2017 -

Elgin Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 14, 2017

Refer I have now purchased my second vehicle fromI have referred friends and family to Elgin Hyundai and will continue to. Elgin Hyundai and consider myself More

by mssmccall22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance at customer service also greeted me with great customer service skills., Steve Johnson, Ed Howell, Mike Meah
Nov 15, 2017 -

Elgin Hyundai responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 13, 2017

Disappointing During the dealing process, be very careful to get everything as far as the deal you make in writing and get a copy of the preliminary deal before goi More

by Valerie Murphy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie
Nov 14, 2017 -

Elgin Hyundai responded

Valerie, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 10, 2017

Elgin Hyundai experience I arrived at the dealer with certainty that I would not be purchasing a car that day, even though I had done thorough research on each car, but I had More

by bernhard56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vlagos, Steve Vlagos
Nov 14, 2017 -

Elgin Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 09, 2017

OK, not great No one spent time to help me understand the vehicles technology or service. Supposedly I get three free oil changes but was not given coupons. More

by jim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2017 -

Elgin Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Thank you, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 09, 2017

Elantra GT Pleased with the vehicle so far, would have been nice to get a lower payment, but I believe David did the best he could to get me a great deal! Always More

by carooollee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kang
Nov 09, 2017 -

Elgin Hyundai responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

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