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Elgin Kia

Elgin, IL

2.3
60 Reviews

909 E Chicago St

Elgin, IL

60120

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60 Reviews of Elgin Kia

November 22, 2022

Absolute worst experience I’ve ever had with a car dealership. We ordered a car in January and patiently waited for our car to find out in August they removed us from the list unknowingly we didn’t di More

by Cory
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Koysta
October 05, 2022

Worst possible service I have ever encountered. Rude manager and finance manager unavailable by phone. Needed copies of paperwork for corporate lawyer and nobody would return my call. $4000 markup More

by Heidi
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kostya Reznik, Carly Weck, Marcin Gotowalski
October 05, 2022

Don't do business with them! I purchased a 2022 Kia Stinger with low Mike's, less than 9500. Car had damage on bumper. Sales rep told me they would replace it. That was a lie, th More

by Pokergirl76
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ozzie and Setvice Dept
September 07, 2022

Great experience and an awesome salesman, Kosta. My wife and I traded in our lease early for the purchase that we had special ordered our new Kia Sorrento. After speaking with Kosta on the phone kno More

by Kevin T.
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kosta
August 26, 2022

Great experience from both Kyle and John your service department! Very very helpful! Thank you! I have purchased two cars from you, with my second Kia am currently having problems with oil consumption an More

by Clh6285
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle and John in service 5 out of 5
August 01, 2022

Great friendly service courteous ,professional and very knowledgeable regarding services and technology. Would highly recommend. More

by jasmmns95Kia
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris
May 12, 2022

This dealership is terrible. My son and I made an appointment to meet with “Dave”, he confirmed via text and email that the car we were looking at was in stock and would hold for More

by tamijrbru
Overall Experience
Recommend Dealer
No
Employees Worked With
dave who didn’t bother to show up for appointment and then costa
March 03, 2022

They reached out to me via email. I replied asking if they had a CARFAX for the vehicle I was interested in. They never bothered to get back to me. If you’re not going to respond, do More

by misssteak
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Remle Francisco
February 01, 2022

Drove from Michigan to purchase a used Kia Soul. Remle was our salesman. I have been to a lot of dealers before and i would highly recommend Elgin Kia. The process was quick and everyone was very friendly More

by bfifeland54
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Remle and I am sorry but i do not remember other names.
January 09, 2022

My wife and I put a $500 refundable deposit on the Kia Telluride. We ended up going with the Hyundai Palisade, so we attempted to get our $500 back. While we ended up getting our money back, it was not ea More

by Chris S.
Overall Experience
Recommend Dealer
No
Employees Worked With
Kostya
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