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Elgin Kia

Elgin, IL

2.2
60 Reviews

909 E Chicago St

Elgin, IL

60120

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60 Reviews of Elgin Kia

December 17, 2021

Worst dealer I've ever dealt with in my life !!!!Employees lie and are not certified. They cheat at every turn just to sell the car !!!!! I wrote e-mail to let me ask for a car reservation for a More

by Buyer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Oscar
October 17, 2021

Worst dealership experience I’ve had!! I was interested in purchasing a 2022 Kia Telluride. I was coming from an hour away and already had my financing all set up and was up front about all that prior to m More

by Mattbrickson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeremy
July 21, 2021

Their service department sucks. Took them two weeks to replace a transmission on a 2121 Kia Forte. The service manager is never there. Spiny not let them work on my bicycle More

by Carolstreamjohn
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
John
July 06, 2021

Kostya is the salesman I had a pleasure of speaking with I was eager to buy a car locally rather than drive 30 minutes away but the guy made it so difficult to work with, I test drove 2 vehicles that day an More

by Mgarcia0909
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kostya and marcin
June 09, 2021

I’m Very Disappointed With Elgin Kia, Worse Experience in My Life. No Integrity, Nothing But Lies. From Salesman to Service Department. Everything offered too me was Not Granted. I’m sitting on a 2017 Kia Sp More

by Unhappy Customer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
David Lamoso
March 24, 2021

We purchased a Telluride in the beginning of March. After doing a lot of research and visiting multiple dealers we were on our way to purchase a different car from a dealer in the area. I had my heart set on More

by lisawaitkus34
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Nieves
February 11, 2021

These guys are slimy sales con men. avoid them. was able to get a much better price at Kia dealer in Schaumburg. They would not meet my needs on interest and total price. so they brought in a total of More

by Brian
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
all of them are cons
February 02, 2021

We came a few weeks ago and wanted to trade in a Toyota Camry we asked the girl if we could test drive a telluride and she was very hesitant... after we explained we wanted to trade in the car and had mone More

by Chloediorcreations
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Female sales employee
October 27, 2020

I just bought a Kia Sedona from Napleton's Elgin Kia. Reanne made the process so easy and laid back. She is a great sales woman, who is very knowledgeable, polite, and not pushy. I totally recommend b More

by RB
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Reanna
October 22, 2020

Avoid this place. Lots of double talk and lies from everyone here coming your way. They said we would not be able to buy a Telluride SX at MSRP. Mike Gaddy sales guy said they were tacking on 5500 on More

by brett
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
mike gaddy and kostya reznik
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