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Elgin Kia
Elgin, IL
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 21, 2018
NO respect
I arrived at the Kia dealer wanting to gather info on a car I want to buy. Salesman came right out and started the interrogations. Questions and more
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by nilsa123
Employees Worked With
Manager, salesman
July 19, 2018
Terrible Experience with Service
Son bought a used car in Jan of 18. Feb the alternator stopped. Towing and time off to help $300. They said they would have it repaired in 4 days. Two
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by smastio
Employees Worked With
Mike/Sales, Steve/Service, John/Service, Steve Napleton, Owner (or at least attempted to)
April 21, 2018
Unreliable new car and unprofessional GM
In September, when my husband and I bought our new 2018 Kia Sportage from Napleton Kia Elgin we had a great experience. Well fast forward 6 months and
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by AllyB
Employees Worked With
Steve Napleton
